Customer Account Support Specialist
Magnera Corporation
Oversee daily sales ops, support activities, and resource allocation to improve customer relations.
8 days ago ago
Junior (1-3 years)
Full Time
Mason, OH
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Nonwovens
Films
Brands
Building & Construction
Electrical
Filtration
Food & Beverage
Forestry & Agriculture
Sector Specialisms
Beauty Care
Building & Construction
Electrical
Filtration
Food & Beverage
Role
What you would be doing
customer support
report generation
issue resolution
quotation management
operations coordination
sales strategy
- Provide administrative support to sales, including preparing reports and responding to customer inquiries to enhance overall customer satisfaction.
- Supports Price Council preparation, budget preparation, internal and external customer reports and strategic projects management.
- Resolve Issues: Pro-actively identify and resolve operational issues that may hinder sales performance, including complex customer requests or complaints.
- Provides general support to customers; maintains quotation overview, generates information (price, product information, qualifications, trials etc.), takes care of general communication (e.g. price modifications) towards customers, provides management information and generates sales reports.
- Manage Daily Operations: Coordination of cross-functional activities with other functions (Product Line Management, Product Development, Finance, Supply Chain, Ops to ensure forecasting, data collection, capacity, and customer orders are being managed appropriately.
- Implement Strategies: Support sales strategies and innovation events to increase sales volume and drive revenue growth.
What you bring
sap
power bi
excel
bachelor's
1-3 years
analytical
- Experience: 1-3 years of experience in a sales, supply chain, or engineering role. Prior experience with large CPG’s is strongly preferred.
- Organizational Skills: Excellent organizational and multitasking abilities to manage multiple priorities in a fast-paced environment.
- Travel: approximately 10%
- Education: A bachelor’s degree in the area of Business, Marketing, Sales, or Engineering or a related field is required.
- Skills: Understanding of sales principles, excellent verbal and written communication and interpersonal skills.
- Strong Analytical Skills: Demonstrated ability to conduct data analysis and research to identify business opportunities, improve sales processes, and troubleshoot obstacles that may impact the business.
- Proficiencies in SAP, Power Point, Word, Excel, Share Point, and Power BI.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded in the early 2000s, Magnera Corporation has grown into a leader in engineering, construction, and project management.
- Specializes in providing integrated solutions across a wide range of sectors including infrastructure, energy, and utilities.
- The company has a rich history of successfully delivering large-scale projects, ranging from transport systems to water resource management.
- Known for its ability to handle complex, large-scale infrastructure projects, with a focus on sustainability and technical excellence.
- Its portfolio includes award-winning projects in sectors such as heavy civil engineering, energy development, and water resource solutions.
- Magnera Corporation has earned a reputation for combining advanced engineering with practical, cost-effective solutions.
- The company’s innovative approach ensures that every project is executed to the highest standards, from design through to completion.
- Better the world with new possibilities made real.
- Co‑creating and innovating with partners.
- Sustainability and high‑performance products go hand in hand.
- Strategic partner dedicated to our customers' success.
- Building personal partnerships that withstand an ever‑changing world.
- Distinct scale, wide portfolio of solutions and sustainability expertise bring more materials and more choices — keeping customers ahead of the trends.
90% Recycled Content
Spunbond Products
Closed-loop recycling ecosystem incorporates up to 90% post-industrial recycled content, reducing reliance on virgin materials.
70% CO2 Reduction
Emissions Savings
Recycled content reduces CO₂ emissions by ~70% per kg compared to virgin materials, contributing to climate action.
1M Tree Shelters Recycled
Tubex Recycling Program
Over 1 million tree shelters have been recycled across 24 UK hubs by 2024, promoting sustainable land management.
2025 IDEA Award
EcoRE Compostable Bags
Sontara EcoRE compostable shopping bags won the IDEA Long-Life Achievement Award, recognized for environmental sustainability.
- Endura™ meltblown solution is patent-pending and SCS Recycled Content Certified.
- Joined Russell 3000® Index June 27, 2025 (reflects broad-market shareholder support, not directly sustainability-related)
- No publicly disclosed DEI strategy, targets or outcomes found on corporate website or LinkedIn.
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