Yardi Support Administrator

Description

• Identify inefficiencies in property management workflows and recommend system-based improvements.
• Ensure systems are reliable and support smooth daily operations.
• Provide hands-on training for Yardi functions, corporate tools, and operational processes.
• Lead cross-department initiatives involving system updates or operational improvements.
• Set up user access, roles, security settings, and property configurations.
• Audit system usage and ensure teams are following best practices.
• Test new features and system updates before rollouts.
• Maintain training materials and onboarding systems for new hires and new properties.
• Assist with new property transitions, data setup, and onboarding/offboarding.
• Implement automation tools that reduce manual work and improve consistency.
• Serve as the primary contact for software- or account-related support needs.
• Support implementation timelines, documentation, and communication plans.
• Manage Yardi, Microsoft 365, Entra ID, and other operational platforms used across the portfolio.
• Coordinate with software vendors, manage licenses, and review tools for cost and value.
• Troubleshoot issues that impact leasing, accounting, maintenance, reporting, and resident services.

Requirements

• Experience in improving workflows or using automation tools is a plus.
• Proficiency with Microsoft 365, Entra ID, and SaaS platforms.
• Strong communication, training, and problem-solving skills.
• Strong Yardi administration experience (highly preferred).
• Background in property management operations, business systems, or similar field.
• 3+ years of experience supporting operational or administrative systems.

Benefits

• Benefits: Medical, dental, vision, life insurance, 401(k), and HSA
• Competitive Salary: $65-80k per year (depending on experience)
• Environment: Collaborative, supportive team focused on operational excellence
• Growth Opportunities: Leadership potential within a growing portfolio

Training + Development

Interview process

Visa Sponsorship

Security clearance