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Wec Energy Group

IT Operations Center Supervisor

Company logo
Wec Energy Group
Provides a range of energy services, including electricity and natural gas utilities, power generation, and renewable energy.
Lead 24/7 IT Operations Center, monitor systems, manage team & ensure availability.
10d ago
$88,472 - $132,708
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Milwaukee, WI
Office Full-Time
Company Size
8,500 Employees
Service Specialisms
Energy Services
Utility Services
Electricity Generation
Transmission and Distribution
Renewable Energy
Power Generation
Natural Gas Distribution
Clean Energy Solutions
Sector Specialisms
Electricity
Natural Gas
Steam
Electric Transmission
Natural Gas Storage
Renewable Energy
Hydro
Wind
Role
What you would be doing
system monitoring
maintenance review
team leadership
continuous improvement
outage communication
knowledge base
  • Maintain a working knowledge of third level IT teams and the applications, systems and infrastructure they support. Work collaboratively with application and infrastructure areas to determine where additional monitoring would be beneficial to increase system availability and reliability and reduce downtime.
  • Review planned maintenance of IT systems and work closely with third level teams. Ensure systems are fully functional after planned maintenance.
  • Oversee and lead a team of second level personnel.
  • Create and maintain an environment of continuous improvement and excellence.
  • Collaborate with first level personnel to ensure there is awareness of IT system status, e.g. system maintenance and any unplanned outages are communicated.
  • Ensure run sheets and knowledgeable articles are kept current and staff is knowledgeable and cross-trained. Work with third level teams to create new run sheets, update existing run sheets and convert run sheets into knowledge base articles or support documentation where manual actions can be replaced with automated provisioning or automated system recovery.
What you bring
5+ years
it experience
bachelor's
leadership
communication
vendor
  • Demonstrated organizational and planning skills
  • 5+ years of IT experience (application support, system administration, etc.)
  • Experience working with 3rd party software and hardware vendors
  • Must have strong communication and decision-making skills and a strong customer focus
  • Bachelor's Degree in Information Technology, Computer Science, or technical related field
  • Bachelor's Degree
  • Formal and/or informal leadership experience
  • Understand and follow corporate and departmental policies and processes and foster a process-driven IT organization.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • must be legally authorized to work in the us; no sponsorship will be provided; temporary visa holders not eligible.
Security clearance
Information not given or found
Company
Overview
Over 100 years
History of Leadership
The company has a long-standing presence in the energy sector, demonstrating consistent growth and innovation over more than a century.
Millions of customers
Customer Reach
WEC Energy Group serves a vast number of customers across the U.S., ensuring reliable energy supply and meeting their needs efficiently.
  • The company focuses on providing reliable electricity and natural gas services across the U.S.
  • Specializing in both traditional and renewable energy sources, WEC Energy Group is committed to expanding its renewable portfolio.
  • Notable for its significant investments in wind, solar, and battery storage technologies, helping to drive the transition to cleaner energy.
  • The company also has a strong presence in power generation, ensuring stability and reliability in energy supply.
  • WEC Energy Group provides innovative solutions to address the evolving needs of modern customers, including energy efficiency programs.
Culture + Values
0 Incidents
Safety Goal
The company is committed to achieving zero incidents, accidents, and injuries, prioritizing employee health and wellness.
  • We’re committed to conducting business with the highest level of integrity. We’re responsible for appropriate governance and management systems to help plan and ethically manage our corporate initiatives.
  • We work every day to maintain our status as one of the nation’s most reliable energy companies.
  • We believe in a culture of inclusion. Valuing individual employees and welcoming a range of viewpoints result in better decision‑making and a stronger company.
  • By valuing human diversity and treating each other with respect, we maximize individual contributions, organizational effectiveness, and company success.
  • Through clear communication and flawless execution, our goal is to satisfy every customer in every transaction — every time.
  • We act with a true sense of urgency.
  • Every employee is responsible for effectively managing costs. Financial discipline, even in small matters, helps us meet the expectations of our customers and shareholders.
  • We hold ourselves and each other accountable for living our values and carrying out our responsibilities. Managers and leaders in our company model and support the behaviors that are critical to company success.
Environment + Sustainability
$28 billion capital plan
Renewable Energy Investment
The company has allocated $28 billion over five years for investments in renewable energy, including solar, wind, and battery storage.
54% CO₂ reduction
Emissions Reduction Milestone
CO₂ emissions from generation were reduced by 54% below 2005 levels by the end of 2023.
$7 billion renewable capacity
Renewable Energy Expansion
$7 billion will be invested to build approximately 3,800 MW of additional renewable energy capacity for regulated utilities by 2028.
2,500 MW fossil-fueled retired
Fossil Fuel Phase-Out
Nearly 2,500 MW of fossil-fueled generation capacity has been retired since 2018, accelerating the transition to cleaner energy sources.
  • Net carbon‑neutral electric generation fleet by 2050.
  • Reduce CO₂ emissions 60% by end of 2025 and 80% by end of 2030, vs 2005 levels.
  • Eliminate coal as an energy source by end of 2032.
  • Net‑zero methane emissions from natural gas distribution system by end of 2030.
  • Largest renewable energy investor in Wisconsin; investments include solar/battery projects like Badger Hollow and High Noon.
  • 13 hydroelectric systems totaling 171 MW; multiple wind parks including Glacier Hills (162 MW) and Red Barn (92 MW).
  • Hydrogen‑natural gas blend pilot up to 25%, recognized with the 2023 Hydrogen Plan Award and EPRI Technology Transfer Award.
  • Issued green bonds through 2023 supporting $840 million in renewable generation project construction.
Inclusion & Diversity
$333M Spend
Diverse Suppliers Procurement
Allocated over $333 million in 2023 to minority-, women-, service-disabled-, and veteran-owned businesses through the Supplier Diversity Initiative.
Representation: X%
Female Workforce
Highlighting the percentage of female employees overall within the organization.
Leadership: Y%
Female Leadership
Indicating the percentage of female representation in key leadership roles across the company.
  • Mission: support a highly qualified and diverse organization in all areas and at all levels, striving for equitable and inclusive practices.
  • Actively seek out and encourage diverse ideas, perspectives, and points of view.
  • Establish an inclusive work environment that respects and embraces diversity.
  • Business resource groups engage diverse backgrounds to foster inclusion, support strategic goals, spark innovation, and strengthen alignment.
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