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Service Engineer, PD
Eaton
Providing technical and administrative support for electrical equipment, including installation, testing, commissioning, repair, and maintenance.
13d ago
S$80,000
Experienced (8-12 years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Singapore, Singapore
Onsite
Company Size
105,000 Employees
Service Specialisms
Electrical power distribution field services
Electrical system studies
Switchgear modernization
Custom Panel Shop
Turnkey electrical solutions
Modular integrated transportable substations
Modular data centre design/build services
Modular Power Assemblies
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
implementation
client delivery
contract management
tech support
qms management
engineering coordination
- Implement the process approach and risk-based thinking
- Accountable to customer relationship to deliver best in class services delivered to drive service quality to new height
- Responsible for specific service contract/s as the single point of contact interfacing into customer organization, while working with sales prime to drive addition sales in those specific service contract/s (including 24x7)
- Responsible for timely, professional, accurate and service oriented response to all technical service enquires
- Interact with all engineering disciplines, project engineer and clients
- Ensuring the QMS meets its goals
- Communicating to the organization the importance of conforming to QMS requirements
- Prepares daily logs and report of work performed. Implement and control workflow documents, and maintain proper practices to keep track of these documents. Communication skills must be adequate to interface effectively with customers both internally and externally
- Collaborate with cross functional teams within Engineering, Sales, and Product
- Represents the company in a customer support role and is responsible for customer's satisfaction with equipment and servicing
- Identify and isolates equipment start-up malfunctions and takes corrective action
- Engage, direct, and support individuals contributing to the QMS
- Provide the necessary support to fully implement and sustain the QMS
- Responsible for technical and administrative support activities including installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, engineering change upgrades, etc
- Analyse and provide advice for customers’ existing equipment status and recommended replacement schedules interface effectively with customers both internally and externally
- Ensures adequate records and systems are maintained. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention
- To be committed & responsible for Quality Management System:
- Analyse complex engineering problems and offer effective resolutions
What you bring
electrical swbd
system installation
job training
electrical testing
equipment maintenance
test equipment
- Hands-on experience of electrical SWBD and system assembly & installation.
- On-The-Job Training for customer personnel and possibly dealers in equipment operation and maintenance responsibilities
- Experience in handling tools and equipment used electrical testing. (E.g Primary Current Injection Test set, Secondary Injection Test set, Contact Resistance, Insulation Resistance Test set, Dielectric withstand test set)
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- might conduct checks to ensure adequate records and systems, and to resolve technical problems or bring problems to the design department’s attention
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Company
Overview
Over 100 years
Years in operation
The company has been operational for over a century, demonstrating its long-standing presence in the industry.
Over 175 countries
Countries Operated
Eaton operates its business across 175 countries, showcasing its global reach and influence.
- global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
- products and services span across industrial, commercial, residential, and infrastructure markets.
- innovative solutions in energy storage, electrical distribution, and industrial automation.
- instrumental in advancing technologies for utilities, transportation, and energy management.
- recent standout projects include large-scale energy management systems for smart cities and utilities.
- systems are crucial for sectors ranging from renewable energy to water resources management.
- history of growth through acquisitions, continuously expanding global footprint and product offerings.
- Develop employees by helping them succeed not just at work, but in life as well
- Delight customers by understanding their challenges and delivering real solutions proactively
- Deliver for shareholders by doing what's right
- Support communities by offering time and talent to meet social and economic needs
- We are ethical
- We are passionate
- We are accountable
- We are efficient
- We are transparent
- We learn
- Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
- Our brand promise: we make what matters work
31% GHG Reduction
Operational Emissions Reduced
The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.
Carbon Neutral by 2030
Commitment to Carbon Neutrality
The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.
58M Metric Tons (Scope 3)
Scope 3 Emissions in 2023
In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.
$3B Invested
Sustainable R&D Funding
The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.
- Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
- Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
- Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
- Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
- Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
- Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.
28% Women
Representation in Salaried Roles
Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.
24% Minorities
U.S. Minority Representation
U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.
54% Leadership
Global Leadership Team Composition
Over half of the global leadership team are U.S. minorities.
2/3 Board
Board Member Diversity
Two-thirds of Board members identify as women or U.S. minorities.
10K Members
Inclusion Resource Groups
Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.
100% Equality
Disability Equality Index
Received a perfect score of 100 on the Disability Equality Index for three consecutive years.
100% Equality
HRC Corporate Equality Index
Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.
- Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
- Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
- Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
- Received multiple global inclusion awards for commitment to diversity and inclusion.
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