Refrigeration Service Sales

Description

• Service Repairs and Projects – Respond to customer calls for and solicit routine service and repair projects to include: (a) compressor rebuilds, (b) equipment/system repair services, (c) vibration and oil analysis services and (d) control system upgrades.
• Parts – Promote the selling of parts to those customers who have their own repair capabilities. Develop spare parts lists for customers to maintain parts inventory for use by their in-house staff as well as RD&S service staff.
• Utilize Pipeline and/or Salesforce (CRM) software in a disciplined manner to enable Kelvin-wide visibility of sales performance.
• Target Customers – Assist in the development of a list of target service accounts to bring in new customers.
• Assist service coordinator and service manager, when requested or as needed in resolving service customer problems or issues. It is imperative that both the sales and field areas of the service department work with one mission/direction and that our customers see and believe in our commitment to providing them with finest refrigeration services in a prompt, efficient and value driven manner.
• Utilize the Kelvin Estimating Template for all cost estimating. Adhere to all Deal Desk/Deal Scoring criteria set forth by Kelvin Group.
• Customer Visits – Develop customer visit schedule and meet with existing customers on routine basis. Coordinate with service schedule to be at customer site during PM visits.

Requirements

• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
• Ability to multitask and complete work while traveling.
• Thorough knowledge of territory, market, and clients.
• Detail-oriented with a high level of accuracy in data entry and record-keeping.
• Ability to build and maintain business relationships with clients.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent time management and problem-solving skills.

Benefits

• Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Generous paid holiday schedule (11 days per year)
• Accident Hospital Indemnity
• Preventive Maintenance Programs (PM’s) – Increasing the number of these programs is a primary focus of the service sales position. These programs lead to follow-up services, and they offer our customers with the equipment and system services needed to minimize disruptions in their business.
• Health Savings Account (HSA)
• Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
• Tuition Reimbursement
• Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
• Medical, dental, vision, and prescription drug coverage
• Weekly paycheck
• Eligible for healthcare benefits on Day 1 of employment: Medical, dental, vision, and prescription drug coverageFlexible Spending Account (FSA), Dependent Care Spending Account (DCSA)Health Savings Account (HSA)Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent LifeAccident Hospital IndemnityCompany-paid Short and Long-term Disability InsurancePet Insurance
• Paid time off (vacation + sick time)
• Employee Referral Bonus Program
• Learning & Development programs
• Company-paid Short and Long-term Disability Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance