IT Officer at Em Services Pte Ltd in Singapore, Singapore | Kablio

Role

Description

endpoint security

hardware procurement

network documentation

service desk

vendor management

user training

Implement and audit necessary controls and procedures to protect information according to IT policies.
Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
Provide on-site support to all our offices in Singapore.
Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
Provided simple application trainings to end-user as required.
Create and ensure network documentation and diagrams are up to date.
Assist Finance Managers on IT Asset Management processes.
To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
Serve as point of contact for all inbound service requests from users.
Provide operation support to system and network administrator and vendors.
Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
Oversee IT Vendor performance and report to Management
Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.

Requirements

project management

tcp/ip

windows

it diploma

2 years

desktop support

Ability to manage IT projects is preferred.
Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
At least 2 year(s) of working experience in the related field is required for this position.(optional)
Willing to travel between offices and to support business operations.
On-site support for desktop applications, emails, printers and other hardware and networking related issues.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

10 of 19

Townships Managed

Handles a significant portion of Singapore's townships, showcasing its extensive reach and expertise.

SGD 135M–140M

Annual Revenue

Demonstrates the company's substantial financial strength and market impact in facilities services.

Founded in 1988 as a JV between HDB and Keppel Land, EM Services began its journey managing public housing estates.
Over the decades it expanded into a leading township manager, handling hundreds of thousands of residential, retail, market stalls, and parking lots.
Its integrated services span property management, engineering works (lifts, M&E, playgrounds), contracts & project management, real estate solutions, and student accommodation.
Major contracts include large-scale estate maintenance, cyclical upgrades, township-wide improvement works, and smart-ECO community projects.
Its engineering arm delivers critical mechanical, electrical, and lift services, while its real estate unit oversees leasing, sales, and student housing across residential and industrial properties.
It runs a 24/7 ISO-certified call centre to support estate operations, blending on-site services with tech-enabled responsiveness.
It holds significant recognition—e.g., multiple “Singapore’s Best Employers” listings—and continues to pioneer community-centric infrastructure, like tensile pavilion projects in public parks.

Culture + Values

Customer-centricity
Collaboration and Teamwork
Excellence
Integrity
Innovation

Environment + Sustainability

2050 Target

Net Zero Carbon Emissions

Commitment to achieving net zero carbon emissions.

Implementation of energy-efficient technologies and processes.
Adoption of green building practices in operations and services.
Active monitoring and management of environmental impact.
Promotion of sustainable operations through waste reduction and recycling initiatives.

Inclusion & Diversity

fosters a diverse and inclusive workplace with a focus on equal opportunities.
Regular employee training programs on inclusion and cultural awareness.
Gender diversity initiatives to increase female representation in leadership roles.
Tracking gender-related data, with an ongoing effort to balance gender representation in all levels.

Articles

About Us

Careers

Role

Description

endpoint security

hardware procurement

network documentation

service desk

vendor management

user training

Implement and audit necessary controls and procedures to protect information according to IT policies.
Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
Provide on-site support to all our offices in Singapore.
Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
Provided simple application trainings to end-user as required.
Create and ensure network documentation and diagrams are up to date.
Assist Finance Managers on IT Asset Management processes.
To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
Serve as point of contact for all inbound service requests from users.
Provide operation support to system and network administrator and vendors.
Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
Oversee IT Vendor performance and report to Management
Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.

Requirements

project management

tcp/ip

windows

it diploma

2 years

desktop support

Ability to manage IT projects is preferred.
Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
At least 2 year(s) of working experience in the related field is required for this position.(optional)
Willing to travel between offices and to support business operations.
On-site support for desktop applications, emails, printers and other hardware and networking related issues.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

10 of 19

Townships Managed

Handles a significant portion of Singapore's townships, showcasing its extensive reach and expertise.

SGD 135M–140M

Annual Revenue

Demonstrates the company's substantial financial strength and market impact in facilities services.

Founded in 1988 as a JV between HDB and Keppel Land, EM Services began its journey managing public housing estates.
Over the decades it expanded into a leading township manager, handling hundreds of thousands of residential, retail, market stalls, and parking lots.
Its integrated services span property management, engineering works (lifts, M&E, playgrounds), contracts & project management, real estate solutions, and student accommodation.
Major contracts include large-scale estate maintenance, cyclical upgrades, township-wide improvement works, and smart-ECO community projects.
Its engineering arm delivers critical mechanical, electrical, and lift services, while its real estate unit oversees leasing, sales, and student housing across residential and industrial properties.
It runs a 24/7 ISO-certified call centre to support estate operations, blending on-site services with tech-enabled responsiveness.
It holds significant recognition—e.g., multiple “Singapore’s Best Employers” listings—and continues to pioneer community-centric infrastructure, like tensile pavilion projects in public parks.

Culture + Values

Customer-centricity
Collaboration and Teamwork
Excellence
Integrity
Innovation

Environment + Sustainability

2050 Target

Net Zero Carbon Emissions

Commitment to achieving net zero carbon emissions.

Implementation of energy-efficient technologies and processes.
Adoption of green building practices in operations and services.
Active monitoring and management of environmental impact.
Promotion of sustainable operations through waste reduction and recycling initiatives.

Inclusion & Diversity

fosters a diverse and inclusive workplace with a focus on equal opportunities.
Regular employee training programs on inclusion and cultural awareness.
Gender diversity initiatives to increase female representation in leadership roles.
Tracking gender-related data, with an ongoing effort to balance gender representation in all levels.

Articles

About Us

Careers