External Account Manager

Description

• Achieving required Customer Account targets on a monthly and annual basis
• Supporting senior management in improving OTIF (On Time In Full) performance
• Supporting Major Project Managers in delivery of regional major/significant bid and tender processes
• Building and maintaining strong client relationships and identifying new opportunities
• Completing account plans to a high standard and clearly identifying customer objectives
• Delivering financial targets as set by Business Unit (BU) and Regional management
• Manages conflict
• Delivering Value Added Product targets as set by BU and Regional management
• Ensuring customer portfolio satisfaction measures are consistently exceeded
• Makes quality decisions
• Implementing Account Portfolio strategy

Requirements

• A proven track record of adding value and managing customer accounts
• Experience using commercial tools and forecasts
• Excellent influencing, negotiation, and change management skills
• Ability to identify customer needs and build comprehensive solutions
• Optimises work
• Understanding of regional markets and competitive landscapes
• Strong commercial understanding and ability to work cross-functionally
• Communicates effectively
• High level of drive and determination
• Demonstrates resilience

Benefits

• Competitive rewards and benefits
• Opportunities for career development and progression
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Bonus scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Enhanced holiday entitlement
• Training and development opportunities
• Contributory pension scheme
• Access to our Employee Assistance helpline for free and confidential advice

Training + Development

Interview process

Visa Sponsorship

Security clearance