Supervisor - Workshop
Komatsu Australia
Lead workshop service team, ensuring safety, efficiency, profitability and customer satisfaction.
2 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Fairfield, New South Wales, Australia
Field
Company Size
3,335 Employees
Service Specialisms
Construction services
Mining solutions
Heavy equipment sales
Equipment maintenance
Technical support
Aftermarket services
Logistics and transportation
Rental services
Sector Specialisms
Construction
Mining
Forestry
Energy
Manufacturing
Utility
Role
What you would be doing
customer relations
workshop ops
team leadership
process improvement
safety management
profitability
- Build strong relationships with customers and internal teams to deliver exceptional service.
- Oversee all workshop service operations to ensure safety, efficiency, and profitability.
- Lead a team of 30 skilled professionals, managing workflow, job allocation, and timely invoicing.
- Drive continuous improvement and maintain high-quality service standards.
What you bring
computer literacy
parts operations
service operations
heavy equipment
leadership
communication
- Solid organisational and computer literacy skills.
- Proven experience in parts and service operations, ideally within heavy equipment or construction.
- Ability to coach, guide, and inspire your team.
- Strong leadership and communication skills.
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Yearly Bonus: Potential to receive a yearly bonus
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu
- Financial: Income Protection Insurance provided through our company superannuation fund
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Career: Recognition, awards, flexibility, further education studies and internal career development
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Interview process
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Company
Overview
Founded in 1921
Historical Milestone
The company originated in Japan in 1921, marking its inception as a global leader in construction and mining equipment.
1990s National Presence
Market Expansion
By the 1990s, Komatsu Australia established a strong national footprint, solidifying its position in the local market.
AUD 3.4B Revenue
Financial Performance
In FY2024, the company achieved significant revenue growth, driven by equipment sales and service contracts.
WA700-8 Wheel Loaders
Innovative Solutions
Notable projects include the supply of advanced WA700-8 wheel loaders, reflecting the company's commitment to cutting-edge technology.
- It offers everything from bulldozers, excavators and haul trucks to turnkey services like leasing, parts support and fleet analytics.
- Its Smart Quarry Site system integrates real‑time data, emissions and productivity dashboards to optimise quarry operations.
- FrontRunner™ system under the rollout of autonomous haulage fleets.
- In 2022 it unveiled a state‑of‑the‑art parts centre in Queensland combining automation, digital logistics and an innovation hub.
- From pioneering moon‑ready excavator concepts to electrified underground mining solutions, Komatsu Australia blends tradition with bold innovation.
- Ambition: With a 'challenging spirit' and without fear of failure, we innovate and always aspire to do more
- Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
- Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win‑win approach to all relationships
- Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and we communicate transparently
50% CO₂ Reduction
Emissions Target
Aims to reduce CO₂ emissions by half from production and use by 2030 compared to 2010 levels.
CO₂‑Neutral by 2050
Long‑Term Goal
Committed to achieving carbon neutrality across all operations by the year 2050.
99% Equipment Recyclability
Sustainable Design
Ensures that equipment can be recycled to a high degree at end-of-life, reducing waste.
99% Waste Reduction
Efficient Operations
Achieved a dramatic reduction in waste generation across global operations since 2005.
- Production achieved CO₂‑neutral status at Umeå (Sweden) facility in June 2023
- Hybrid and electric machine development (e.g. hybrid excavators, electrification of forest machines)
- Industry-leading hybrid excavator tech and ultra‑low emission Tier 4‑Final engines
- Significantly lowering CO₂ emissions and water usage in global manufacturing processes
- Gender equality is a fundamental commitment of the EveryONE Counts Diversity, Equality and Inclusion strategy.
- Komatsu Global Women’s Network advocates for gender equality and awareness of challenges for women in industry.
- Emerging Professionals Network supports growth, leadership and empowerment for diverse early-career professionals.
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