Learning Management System (LMS) Administrator

Description

• Conducts quality assurance checks on training assignments, system updates, and data accuracy to ensure compliance and reporting integrity.
• Generates and distributes training metrics, dashboards, and completion summaries to stakeholders.
• Monitors training compliance and produces regular reports for leaders, Safety, HR, and Operations.
• Collaborates with Training, Safety, HR, and field leadership to ensure training content is current, accurate, and aligned with organizational requirements.
• Analyzes and identifies the root cause of - and implements comprehensive technical solutions to - complex application deficiencies and system issues
• Identifies opportunities to streamline training workflows and recommend system or process enhancements.
• Supports new system features, upgrades, and process improvements through testing, communication, and documentation updates.
• Coordinates with IT and vendor partners on LMS enhancements, integrations, testing, and troubleshooting.
• Establishes, documents, and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel
• Ensures accurate assignment of safety, compliance, and technical training based on job role, business unit, and regulatory requirements.
• Provides full-time technical support to the operations and business unit personnel
• Assists in the development and implementation of LMS standards, processes, and governance to improve consistency across business units.
• Partners with subject matter experts (SMEs) to upload and maintain training materials, including e-learning, videos, documents, and assessments.
• Travels to power plants for onsite troubleshooting support
• Ensures data integrity and consistency across all PGD training systems and interfaces.
• Maintains user groups, permissions, and position hierarchies to ensure proper training assignment automation.
• Manages day-to-day administration of the Learning Management System (LMS), including course creation, updates, testing, and archival.
• Provides technical leadership in the functional specification, design, and implementation of new (as well as enhancements to existing) security center applications and tools
• Tracks and supports the completion of required certifications, qualifications, and recertification cycles.
• Supports audits and regulatory reviews by providing required training data, documentation, and evidence of compliance.
• Provides training or guidance to leaders and employees on LMS navigation, training requirements, and reporting tools.
• Troubleshoots LMS issues, resolves user access problems, and supports employees and leaders with training-related inquiries.
• Performs system testing and documentation to critical systems during significant changes and/or upgrade
• Reviews, validates, and updates learning paths, curricula, and training matrices for PGD roles.
• Develops new (and improves existing) processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets

Requirements

• Experience: 2+ years
• High School Grad / GED
• Bachelor's or Equivalent Experience
• Supervisor/Management Experience: 0+ years

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance