Order Taker & Fulfilment Coordinator at Tarmac in Doncaster, England, United Kingdom | Kablio

Role

Description

code verification

delivery scheduling

order processing

record keeping

order entry

discrepancy resolution

Support peak periods and assist the Lead Coordinator
Verify product codes, quantities, and delivery instructions
Schedule and monitor deliveries with transport planners and logistics partners
Ensure timely order processing aligned with SLAs
Maintain accurate records of interactions and resolutions
Process customer orders via phone, email, and digital platforms
Keep customers informed on order status and changes
Handle and escalate customer queries
Resolve order discrepancies and missing details

Requirements

continuous improvement

logistics planning

planning tools

operational efficiency

collaboration

customer focus

Strong continuous improvement mindset
Proven experience in fast-paced logistics and order-taking environments
Solid understanding of logistics planning systems and processes
Operational efficiency and relationship-building skills
Positive, proactive communication style
Collaborative and constructive in challenging situations
Experienced with planning tools and logistics systems
Clear, confident communicator with a customer-first mindset
Comfortable with numbers and written communication

Benefits

Contributory pension scheme
Bonus scheme
Access to our Employee Assistance helpline for free and confidential advice
Training and development opportunities
Enhanced holiday entitlement
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

100 years

Experience in Construction

The company has been delivering innovative materials and solutions in the UK construction sector for over a century.

Offers a diverse range of services from road construction and maintenance to complex infrastructure projects.
Known for its expertise in materials science, particularly in asphalt, concrete, and cement production.
Has a strong portfolio of residential, commercial, and public sector projects, including transportation networks.
Delivering large-scale projects, including highways, airports, and urban development initiatives.
Committed to continuous improvement and sustainability in construction processes and products.

Culture + Values

Safety is our top priority.
We are committed to continuous improvement.
We act with integrity and respect.
We build strong, lasting relationships.
We take responsibility and deliver on our promises.
We celebrate diversity and inclusion.

Environment + Sustainability

2050 Target

Net Zero Commitment

Aiming to achieve carbon neutrality by the year 2050.

15% Reduction

Carbon Emissions Goal

Aiming to cut carbon emissions by 15% by 2030.

20% Water Reduction

Water Usage Target

Committed to reducing water usage in operations by 20% by 2030.

Sustainable product development and innovation are key focuses.
Increasing recycling in operations.
Focus on low-carbon and sustainable building materials.

Inclusion & Diversity

30%

Women in Leadership by 2025

Target for women in leadership roles to reach 30% by 2025.

We have implemented a robust program to promote inclusion in the workplace.
The company regularly tracks and reports on gender pay gap data.
Tarmac actively participates in initiatives to promote workplace equality.

Articles

Careers at Tarmac

Sustainability at Tarmac

Tarmac News