Route Performance ManagerNew at West Coast Partnership Development in Crewe, England, United Kingdom | Kablio
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Route Performance ManagerNew
West Coast Partnership Development
Shadow operator designing, developing and mobilising high‑speed and conventional rail services.
Drive punctual, reliable rail service by leading performance improvements on intercity routes.
3 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Crewe, England, United Kingdom
Hybrid
Company Size
64 Employees
Service Specialisms
Project Management
Consulting
Engineering
Property Development
Design
Technical Services
Sector Specialisms
Rail Transport
High-Speed Rail Services
Public Transport Operations
Infrastructure Development
Passenger Services
Transport Planning
Service Integration
Workforce Training and Development
+3 more
Role
Description
delay resolution
knowledge sharing
customer feedback
performance reviews
data insights
stakeholder collaboration
Lead with Purpose: Champion punctual, reliable journeys by identifying and resolving service delays.
Empower Through Expertise: Share your knowledge and use customer feedback to shape smarter strategies.
Drive with Data: Lead performance reviews and turn insights into action.
Collaborate to Succeed: Work hand-in-hand with frontline teams, Network Rail, and partners to enhance performance.
Requirements
analytical
relationship building
communication
rail operations
degree
Insight-Driven: Analytical, curious, and focused on turning data into meaningful results.
People-Centered: Skilled in building relationships, influencing outcomes, and driving continuous improvement.
Clear Communicator: Confident engaging with stakeholders at all levels, inside and outside the business.
Rail Know-How: A solid grasp of railway operations and performance management.
Relevant Experience: A degree or equivalent background in Operations, Engineering, or Business, ideally within transport
Benefits
10 Free Journeys with other First Group train services
30 Days Holiday, increasing to 37 with service (including bank holidays)
Free Travel on Avanti West Coast for you and your family
Final Salary Pension Scheme
75% Off Leisure Travel with other train operators
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
$15M Revenue
Annual Financial Performance
Generated an annual revenue of $15 million as of March 2025.
2029 Integration
HS2 Readiness
Planning for HS2 integration to begin from 2029.
OBE Award
Industry Recognition
Leadership earned the OBE award for contributions to the rail industry.
Operates as the shadow operator alongside Avanti West Coast on the West Coast Main Line.
Designs, develops, and mobilizes high-speed rail service operations and associated conventional network.
Works directly with HS2 Ltd and the UK Department for Transport on rail infrastructure projects.
Head office situated at 338 Euston Road, London – central to its rail network focus.
Culture + Values
No explicit official culture or values listed on public site or LinkedIn.
Environment + Sustainability
2050 Target
Net Zero Ambition
The company aims to achieve net zero across its entire supply chain, including Scope 3 emissions.
Committed to measuring and reducing carbon emissions across Scope 1, 2 and 3.
Partnered with Arete Zero Carbon since 2023 to develop carbon reduction plan.
Established a monthly sustainability committee to track progress.
Working on building a carbon baseline and implementing waste, air quality, noise & vibration management plans.
Inclusion & Diversity
No detailed DEI strategy or gender-related statistics found publicly
LinkedIn description states value in workforce diversity but no measurable targets or outcomes provided
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