Route Performance ManagerNew

Description

• Lead with Purpose: Champion punctual, reliable journeys by identifying and resolving service delays.
• Empower Through Expertise: Share your knowledge and use customer feedback to shape smarter strategies.
• Drive with Data: Lead performance reviews and turn insights into action.
• Collaborate to Succeed: Work hand-in-hand with frontline teams, Network Rail, and partners to enhance performance.

Requirements

• Insight-Driven: Analytical, curious, and focused on turning data into meaningful results.
• People-Centered: Skilled in building relationships, influencing outcomes, and driving continuous improvement.
• Clear Communicator: Confident engaging with stakeholders at all levels, inside and outside the business.
• Rail Know-How: A solid grasp of railway operations and performance management.
• Relevant Experience: A degree or equivalent background in Operations, Engineering, or Business, ideally within transport

Benefits

• 10 Free Journeys with other First Group train services
• 30 Days Holiday, increasing to 37 with service (including bank holidays)
• Free Travel on Avanti West Coast for you and your family
• Final Salary Pension Scheme
• 75% Off Leisure Travel with other train operators

Training + Development

Interview process

Visa Sponsorship

Security clearance