Roadside Assistance Technician (SSP)

Overview

Operate equipped vehicles to provide roadside assistance and traffic control on I‑77.

Key Responsibilities

• vehicle operation
• equipment inspection
• pavement repair
• traffic control
• roadside assistance
• maintenance

Tasks

-Performs miscellaneous building maintenance as required -Responds to traffic incidents, provides roadside assistance to motorists on I-77 between uptown Charlotte and Mooresville and available on-call after hours for emergency incident response, as needed -Performs miscellaneous duties, such as general traffic control, pavement repair, roadside assistance, pushing vehicles out of travel lanes and debris and animal carcasses removal -Operates assigned vehicles (pick-ups) and 6-wheel trucks with mounted crash attenuators -Inspects equipment for proper operating condition, makes minor repairs or adjustments, lubricates and assists in making repairs as required -Performs miscellaneous maintenance on the I-77 Express Lanes Project as required.

Requirements

• traffic control
• tim training
• microsoft office
• driver’s license
• customer service
• automotive mechanics

What You Bring

-Self-motivated and able to motivate -Excellent customer relationship and friendly approach to stranded vehicles -0-3+ years of experience in general traffic control, and traffic management is desired -Good communication skills -National Traffic Incident Management Responder Training Program (SHRP2 & TIM) and Incident Management Assistance Patrol (IMAP) NCDOT training will be preferred -Basic knowledge of automotive mechanics -Adapts easily to changes during the event and fast decision maker -Ability to interact with colleagues in a team structure -Must be able to multitask and problem solve within a fast-paced environment -User level of Microsoft Office (Microsoft Excel, Outlook, Word, and PowerPoint) and capable of learning and use other PC-based software -Previous experience with roadside assistance vehicles such as emergency response and towing vehicles -Must possess a valid Driver’s License. Commercial Driver’s License (CDL) is not required but the candidate should have the ability to obtain a CDL, if needed, in the future -Available on-call after hours for emergency maintenance service, as needed

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About Ferrovial

-Founded in 1952 by Rafael del Pino, the company began as a railway construction firm in Spain and evolved into a global infrastructure powerhouse. -Its business model centers on four integrated divisions—Toll Roads, Airports, Construction and Energy—allowing end-to-end project delivery across the asset lifecycle. -It operates iconic transport projects like the 407 ETR toll road in Canada and the JFK New Terminal One airport concession, expected to open in 2026. -Construction efforts include landmark works such as Madrid’s Terminal 4, the Guggenheim Museum Bilbao, and major metro and highway systems. -In energy, the firm develops and operates renewable projects—solar, wind, transmission lines—and emerging tech like vertiports and hydrogen. -Flagship assets include managed airports in the UK (Heathrow, Glasgow, Aberdeen, Southampton) and major U.S. highways such as LBJ Express in Dallas. -Its history is marked by strategic asset rotation, like divesting mature stakes in Heathrow and reinvesting in growth-oriented concessions.

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