Bldg Mgr II Resident

Overview

Manages resident relations, maintenance, safety, and daily operations of a subsidized housing building.

Key Responsibilities

• unit inspections
• minor maintenance
• inventory management
• fire safety
• work orders
• resident service

Tasks

-Performs unit inspections and assists with annual inspections; responding to or processing resident enquiries and complaints and taking appropriate action; completes incidents and other reports; and delivers notices and forms as requested; -Performs various inspections on a regular basis i.e. boiler rooms, fire alarm logs, security systems, etc., or on vacancy and arranges for repairs and/or maintenance; -Calls the police or related Public Service in the event of emergency or disturbances such as notifying police of incidents or problems or contacting other resources as appropriate; -Performs minor maintenance duties throughout the site: -Maintains and requisitions inventory of cleaning and maintenance supplies from the Building Manager Supervisor or Property Portfolio Manager; -Minor mechanical maintenance such as change filters and emergency generator start-up; -When required, shall operate the Employer's vehicle; -Clears areas by washing, sweeping, snow and ice removal and application of ice melt products, carpet cleaning, mopping, vacuuming, polishing and general cleaning and minor grounds upkeep, including outside litter pick-up and maintaining the integrity and compliance of recycling programs; -Conducts arranged unit viewing for prospective tenants; -Minor electrical in suites; zone valves for operation, clean and test smoke alarms, mechanical room inspection of mechanical equipment, reset pumps/boilers, check/reset thermostats on electrical hot water tanks and relight pilots; -Responsible for performing the duties of a deputy fire safety director, as outlined in the Employer’s building fire safety plans, during the normal workday; -Carries out authorized removal of abandoned personal effects from a tenant's premises providing inventory is taken jointly with a management representative; -Maintains order and appearance of the "common" and "public" areas, including vacant dwellings: -Arranges for Contractor to view site, enter units when necessary, and ensures that maintenance projects are coordinated with site operations; -Minor carpentry maintenance such as hardware replacement (locks, stops, strikers, handles, hinges, back sets), adjust weatherstripping, repair/replace bathroom hardware and accessories, repair drapery tracks and fittings, secure broken windows and doors, touch-up painting and staining, adjust handrails, caulking, adjust door closers; -Identifies minor deficiencies in the performance of routine work specifications (e.g. painting services, flooring, millwork, pesticides applications, etc.), reports to the Contractor and facilitates remedial action. Identifies and reports major deviations in contract performance to the supervisor; -Minor exterior maintenance such as fencing (re-nailing boards and repair hardware), repair/replace signage and numbers, clean gutters and debris from roofs, water flower and shrub beds which will deteriorate through lack of water; -Answers and determines emergency calls and notifies appropriate authorities; -Minor plumbing maintenance such as change/repair flappers, P traps/J bends, washer/stems, spouts/aerators, shower heads, flush handles, toilet seats, bleed air from heating system, check shutoffs, caulk bathtubs, fix mechanical stops in tubs/sinks, winterize plumbing systems, clean sink traps, snake drains, toilet auger to be used (if required); -Minor electrical duties, such as changing fuses, stove elements, switch/outlet covers, light bulbs and tubes, check breakers, test emergency lighting, check/reset time clocks and adjust thermostats; -Responds to resident enquiries, complaints, emergencies, provides information/clarification as required and takes appropriate action at all times during their work week; -Minor appliance maintenance such as change butter doors, freezer doors, crisper trays, bottle bars, moving and levelling of appliances, duct work repairs for dryers, replace supply hose for washers; -Coordinates, trains and assigns work under direction of the Building Manager Supervisor. Functions as lead by performing all of the duties of the Building Manager Supervisor for stand-alone site(s) without the requirement to participate in recruitment and selection, recommending discipline and the supervision of staff. -Generates work orders for maintenance staff and external contractors;

Requirements

• interpersonal
• conflict resolution

What You Bring

-Required to exercise interpersonal and conflict resolution skills when dealing with the resident population;

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Benefits

-Live green incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!). -Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars. -In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing. -An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events. -Be part of an exceptional company culture with great employee benefits and a healthy work/life balance! -Recognition programs including long-term service awards, idea recognition and outstanding performance awards.

About Bc Housing

-A key player in providing affordable housing solutions across British Columbia. -Focused on building and managing a wide range of housing options for those in need. -Works in collaboration with government partners to address housing shortages in the province. -Specializes in residential, infrastructure, and government sector projects. -Innovative in creating sustainable and livable spaces that cater to diverse communities. -Has a long history of tackling housing issues, with a focus on both urban and rural areas. -Notable for its ability to execute large-scale housing projects that make a lasting impact. -Provides resources and support for people navigating the complexities of housing options.

Sector Specialisms