Office Manager - Mandarin communicator

Description

• Partner with business leaders to define role requirements
• Manage core HR and personnel administration, including employee records, onboarding, resignations, promotions and employment changes.
• Oversee workplace health and safety, implementing safety protocols (fire drills, emergency procedures) and maintaining a safe, orderly and professional working environment.
• Manage recruitment channels and candidate pipelines
• Develop targeted recruitment strategies
• Establish and maintain office equipment and facilities maintenance logs to ensure smooth daily operations.
• Plan, coordinate and continuously optimise the office’s daily administrative operations, systems and workflows.
• Coordinate office fit-out and renovation projects, liaising with contractors, managing timelines and ensuring compliance with local planning, WHS and regulatory requirements.
• Monitor and manage employee attendance, conduct regular reviews and address attendance discrepancies in line with company policy.
• Manage procurement of office supplies and services, ensuring cost control and timely availability.
• Support interviews, offers and onboarding processes

Requirements

We are seeking an experienced Office Manager to play a pivotal role in establishing and supporting the Melbourne office. This is a critical position, acting as the operational and cultural conduit between the Melbourne team and Global Headquarters.

• Fluent in both English and Mandarin (written and spoken), with exceptional ability to manage bilingual communication, documentation and reporting.
• Strong interpersonal skills with a collaborative, service-oriented mindset and the ability to build trusted relationships across teams and cultures.
• Experience within a design studio, architecture, property or creative industry is highly regarded.
• Minimum 5 years’ experience across office administration and personnel management, with hands-on recruitment experience.
• Proven familiarity with Australian recruitment platforms and practices (e.g. LinkedIn, Indeed AU).
• Strong understanding of the Australian employment landscape, including employment law, HR compliance and administrative regulations.
• Highly organised, analytical and solutions-focused, with the ability to work independently, manage competing priorities and perform under pressure.

Benefits

• This role offers the opportunity to be part of a founding Melbourne team, with strong exposure to international leadership and global operations.

Training + Development

Interview process

Visa Sponsorship

Security clearance