Commercial Dock & Door Service Technician

Description

The position involves on‑site service work, maintaining paperwork both digitally and on paper, and regularly operating a company‑issued vehicle while adhering to OSHA safety standards. Candidates must be able to work independently on the road for extended periods and maintain a clean driving record.

• Troubleshoot, service, inspect, install, and repair industrial doors, loading docks, and dock levelers at diverse customer sites.
• Complete and maintain work orders in both paper and digital formats.
• Drive a company‑issued truck to travel between customer locations while complying with safety and OSHA standards.
• Work independently on the road, follow directions, and communicate effectively with customers.
• Utilize a company‑provided truck for work travel, which may also be taken home.

Requirements

Miner offers four Service Professional levels so employees can start where their current skills align and advance over time: Apprentice (Level I) focuses on learning fundamentals, Level II requires at least one year of related experience, Level III (Senior) expects four years and deeper hydraulic/electrical expertise, and Level IV (Expert) demands eight years and leadership capability. Advancement is supported by clear pathways and training opportunities.

• Leverage 2–4 years of relevant experience to deliver high‑quality repairs and customer care.
• Demonstrate ability to repair doors, docks, and dock‑levelers; willingness to learn welding, steel fabrication, and electrical work; hydraulic/pneumatic experience is a plus.
• Exhibit strong problem‑solving, analytical, and communication skills.
• Maintain a clean driving record and hold a valid driver’s license for the state of employment.
• Technical school training or OEM certifications are desirable but not required.
• Adapt to a flexible schedule that may include nights, weekends, holidays, and overtime as needed.

Benefits

Employees receive a competitive compensation package that includes performance incentives and a comprehensive benefits suite beginning day one, along with opportunities for professional growth, training, and advancement within Miner’s career family.

• Earn competitive pay with quarterly bonus incentives and receive a uniform and boot allowance.
• Access training programs and clear advancement pathways from Apprentice to Expert levels.
• Enjoy autonomy, independence, competitive PTO, paid holidays, and a full benefits package starting day one (medical, dental, vision, 401(k), etc.).

Training + Development

Interview process

Visa Sponsorship

Security clearance