Assistant Manager
The Tile Shop
Manage sales team, drive tile sales, handle operations and customer service.
13 days ago ago
$60,000 - $75,000
Experienced (8-12 years), Junior (1-3 years)
Full Time
Wilmington, DE
Field
Company Size
1,300 Employees
Service Specialisms
Backsplash Installation
Bathroom Remodeling
Kitchen Remodeling
Project Management
Shower Door Installation
Tile Installation
Tile Sales
Vanity Installation
Sector Specialisms
Residential
Commercial
Retail
Home Improvement
Interior Design
Construction
Building Materials
Flooring
Role
What you would be doing
sales
customer service
inventory
scheduling
training
product education
- Learn the installation process and products to educate customers.
- Sell tile and related products to exceed customer expectations.
- Develop schedules for Associates and Warehouse Personnel.
- Train and coach employees on policies, procedures and job duties.
- Build and develop a well-rounded team of Sales Associates.
- Proactively greet customers and develop lasting relationships.
- Maintain inventory accuracy.
- Provide customers with updates on product delivery status.
- Track established store sales goals.
- Maintain professional standards to protect The Tile Shop brand.
What you bring
sales
retail management
computer skills
team building
detail‑oriented
english
- Must have weekend availability
- Open to learning and growing independently and from feedback
- Previous sales experience
- Strong work ethic with a drive to exceed expectations
- Sense of Design: put together various styles, colors, and textures
- Learn and use knowledge of all store and warehouse operations.
- Proven ability to build, develop, and motivate a sales team.
- Detail-oriented and highly organized
- Ability to read, write, and speak in English
- 1+ years of experience in retail management
- Previous experience in a related field preferred
- Basic mathematical and computer skills
- Work well with others in a fast-paced, commission sales environment
- Long Term Disability
- Dependent Care Flexible Spending Account (FSA)
- 401(k) Matching
- 401(k) Retirement Plan
- Dental Insurance
- First year income expected 60-75K at target
- Employee Discount
- Pre-Paid Legal Plans
- Voluntary Life
- Medica Value-Added Services
- Voluntary Accident Insurance
- Health Savings Account (HSA)
- Medical Benefits
- Virtual Care
- Lincoln Financial Value-Added Benefits
- Basic Life and AD&D
- Employee Assistance Program (EAP)
- Vision Insurance
- Voluntary Short-Term Disability
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
140 locations
Expansion Reach
Showcases the company's growth through numerous locations.
- Dedicated to bringing beautiful tile and stone into homes and businesses nationwide.
- Offers a wide variety of high-quality tile and stone products, such as ceramic, porcelain, and mosaics.
- Renowned for exceptional customer service, including expert design, installation, and maintenance guidance.
- Products are sourced from top manufacturers globally, ensuring quality and design.
- Undertakes projects from home renovations to large-scale commercial installations.
- Known for an exclusive collection of unique and premium designs.
- Provides specialized tools and resources for professional project completion.
- Delivering high quality customer service
- Creating an environment where people are encouraged to grow
- Integrity in everything we do
- Taking responsibility for our actions and performance
- Teamwork and collaboration are essential to success
- Continuous improvement and innovation
By 2050
Net Zero Emissions Goal
The company aims to achieve net zero emissions by the year 2050.
- Committed to sustainability and environmental responsibility in operations.
- Actively works on reducing energy consumption and minimizing waste.
- Implements eco-friendly practices.
- Products sourced from manufacturers meeting sustainability standards.
- Committed to fostering an inclusive and diverse workplace.
- Has programs and initiatives aimed at increasing diversity at all levels.
- Gender-related statistics and outcomes are not explicitly available on public platforms.
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