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Part Time - Hotel Front Desk Agent - Hyatt Place Lansing
Csm Corporation
Provide guest check-in/out, front-desk service, and food & beverage assistance.
10d ago
Junior (1-3 years)
Full Time
Lansing, MI
Onsite
Company Size
2,000 Employees
Service Specialisms
Architectural Design and Engineering
Estimating
General Construction Management
Preconstruction Bidding
Project Management
Sector Specialisms
Commercial
Residential
Hotels
Maintenance
Role
What you would be doing
guest service
food service
check‑in
suggestive selling
phone handling
policy compliance
- Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.
- Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner.
- Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges).
- Uses suggestive selling techniques. Maintains a clean, organized environment for guests by clearing tables during service.
- Answer hotel telephones courteously and efficiently following Hyatt Place standards.
- Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
- Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations.
- Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
What you bring
pos
- Be familiar and knowledgeable with the operation of the POS system.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
1976 Founded
Year Established
The company was founded in 1976, marking the beginning of its journey from a single asset to a national real estate leader.
14 Started
Founder's Age at First Purchase
The founder first ventured into business at the age of 14, beginning a legacy that would grow into a multi-state real estate empire.
Thousands Managed
Properties Across the Nation
The company now manages thousands of hotel rooms and apartment units nationwide, showcasing its expansive reach and success.
20 States Operated
Geographic Presence
The company operates and manages properties in nearly 20 states, demonstrating its significant national footprint.
- It designs, renovates and manages commercial, retail, multi-family and lodging properties.
- Its portfolio spans millions of square feet—covering hotels, apartment communities, offices and retail spaces.
- Typical projects include development of hotels under Marriott, Hilton and Hyatt brands, mixed‑use complexes and residential communities.
- It combines entrepreneurial roots with an award‑winning track record in design, development and customer service.
- CSM’s leadership team comprises experts in engineering, revenue management, lodging operations and sales.
- Standing out for its integrated approach, the firm handles acquisition, development, leasing and long‑term asset management under one roof.
- Proactively working with clients and stakeholders engaged in sport and entertainment to reduce our agency and industry footprint
- Investing in our people, resources and passion to help realise a sustainable future for all
- Establishing processes, systems and clear governance that empower meaningful environmental action
- Accreditation and targets: continually reducing environmental impact and pursuing accreditation that challenges practices
- Industry impact: accelerating & communicating positive change across our industry
46.2% Reduction
Scope 1 & 2 Emissions
A commitment to reduce absolute Scope 1 and 2 greenhouse gas emissions by 46.2% by 2030 from a 2019 base year.
2033 Net Zero
Carbon Neutrality Goal
A pledge to achieve carbon neutrality by 2033 as part of Amazon's Climate Pledge.
46.2% Reduction
Scope 3 Emissions
A commitment to reduce absolute Scope 3 greenhouse gas emissions by 46.2% by 2030 from a 2019 base year.
2.5% Annual Reduction
Carbon Emissions
Accredited with Planet Mark, reducing annual carbon emissions by at least 2.5% each year.
- Signed UN’s Climate Neutral Now pact: committed to working toward a climate‑neutral world by 2050
- Joined UN Global Compact (May 20, 2024): aligning operations with UN environment and anti‑corruption principles
- Pledged under UNFCCC Climate Neutral Now to achieve net zero carbon emissions by 2040 (CSM Tech)
- Key focus: measure, reduce and offset; robust governance, emissions tracking and reporting
92% Patient Impact
Workplace Support
92% of patients reported that workplace support significantly improves their health, as shown in the Cancer@Work study.
2025 ISO Compliance
Occupational Health Goals
Aiming for full ISO45001 compliance by 2025 across all facilities to enhance workplace safety and health.
32% Young Workforce
Diversity in Hiring
In 2023, 32% of new hires at CSM Ingredients were under 30, reflecting a commitment to youth and fresh perspectives.
- Supporting 'Working With Cancer' pledge: destigmatizing cancer at work by aligning with Publicis Foundation campaign
- Vision includes inclusivity and diversity as key stakeholders in sustainability agenda
- Membership in UN Global Compact includes adherence to its Ten Principles covering labor and human rights
- Emphasizes Diversity, Equity & Inclusion under 'Thrive for Impact' People pillar (CSM Ingredients)
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