Description

The Director of Quality will define and execute the company’s quality strategy, ensuring products and processes meet regulatory standards, customer expectations and internal performance goals. The role partners with operations, engineering, supply chain and product safety to drive root‑cause problem solving, improve reliability and reduce defects while fostering a culture of excellence and proactive risk mitigation.

• Streamline and improve quality policies, procedures, and instructions.
• Integrate technical excellence throughout the project lifecycle.
• Collaborate with Operations, Engineering, Product Safety, and Procurement across product development.
• Develop and maintain ISO 9001‑compliant documentation and manage internal audits and certifications (CSA, ASME, PED, etc.).
• Lead the global Quality team and coordinate with geography managers.
• Coach and develop quality professionals worldwide.
• Provide direction for complex problem investigations and solution development.
• Stay current on quality, reliability, and agency developments via external contacts.
• Apply continual improvement tools (DMAIC, 5S+1, SPC, MSA, FMEA, Lean, etc.) using data analysis and statistics.
• Define quality and reliability metrics for New Product Development and gate reviews.

Requirements

• Bachelor’s degree in Science, Engineering, or related field.
• Minimum 10 years as a plant quality manager.
• Additional 5 years leading enterprise‑wide QMS in large, global, matrixed organizations.
• Deep knowledge of ISO 9001, Six Sigma, Lean methodologies.
• Strong project‑management skills and tools proficiency.
• Excellent communication, presentation, and facilitation abilities.
• Experience advising senior leadership and influencing cross‑functional teams.
• Proven problem‑solving, root‑cause analysis, and data‑driven decision making.
• Willingness to travel up to 50 % internationally.
• Advanced degree (MBA or MS in Quality/Engineering) preferred.
• ASQ certifications (CQE, CQA, CMQ/OE) or Six Sigma Black Belt preferred.
• Experience with supplier quality, incoming inspection, and vendor development preferred.

Benefits

The position is based at Copeland’s corporate headquarters in St. Louis, Missouri, offering a hybrid schedule with at least three days on‑site per week. St. Louis provides a family‑friendly environment, low cost of living, excellent schools, cultural attractions and easy access to the company’s global network of plants, customers and suppliers.

Copeland promotes a collaborative, inclusion‑focused culture where employees are empowered through continuous learning, mentorship and diverse employee resource groups. The company invests in flexible benefits—including medical, dental, vision, 401(k), generous paid time off and parental leave—to support personal and professional growth.

• Hybrid work arrangement: at least three days in office per week with flexible scheduling.
• Competitive medical, dental, vision, and 401(k) benefits.
• Flexible paid time off, parental leave, vacation and holiday leave.

Training + Development

Interview process

Visa Sponsorship

Security clearance