Account Manager

Overview

Manage client relationships, drive retention, and develop new business for landscape services.

Key Responsibilities

• sustainable design
• business development
• client coordination
• proposal creation
• quality audits
• customer service

Tasks

This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry. -Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs -Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare -Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality -Identify new business opportunities by cultivating and maintaining business relationships with existing customers -Actively prospect for potential clients and pursue new business relationships through authentic relationship building -Participate in programs that focus on building operational excellence -Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives -Engage in networking and growth opportunities through our Women's Initiative Network -Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities -Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet -Provide organizational management, leadership and communication between the client and production team -Promote high standards for customer service, safety, and LandCare's culture -Provide excellent service and communication with a focus on problem-solving -Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace

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Benefits

New Business Development Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members{{:}} -Competitive base salary -Formal training and development program -Medical, dental, and vision coverage -Join Book Clubs and other learning initiatives that foster continuous professional growth -Paid Time Off Policy + 9 corporate holidays -Access mentorship and training programs designed to advance your career in meaningful ways -Team based profit sharing program -Company-provided vehicle -401K for all employees with 3.5% company match

About Landcare Llc

-Evolved from a ServiceMaster division into a stand-alone commercial landscape specialist. -Recognized for high-profile work, such as a Silver Award for the LinkedIn Sunnyvale corporate campus. -Combines sustainability and resource conservation—such as smart water management—with proactive landscaping audits. -Safety and communication are core: they monitor weather, schedule by need, and field teams trained for site safety. -Lends its culture of care outward through community programs, weaving local impact into each project.

Sector Specialisms