Description
crm maintenance
lead management
report production
data optimisation
client relations
rebate management
The role will provide high-level administrative support to the Sales and Account Management teams, deliver internal account management support to selected customers and build strong relationships, produce monthly customer and internal reports, manage inbound sales leads, optimise customer information such as Site Waste Management Plans, maintain accurate CRM data, ensure commodity rebate data is up-to-date, and handle customer enquiries professionally.
- Provide high-level administrative support to Sales and Account Management teams
- Deliver internal account management support and build strong customer relationships
- Produce monthly customer and internal reports per business requirements
- Manage and report on inbound sales leads
- Optimise customer information, including Site Waste Management Plans
- Maintain accurate, timely CRM data
- Ensure commodity rebate data is current and accurate
- Handle customer enquiries professionally with excellent service
Requirements
microsoft office
customer management
numeracy
driving licence
resilience
planning
The successful candidate should be proactive, organised, customer-focused and have strong administrative capability. Essential qualifications include good education with high numeracy and literacy, proven experience in customer relationship management or account support, excellent written and verbal communication, strong planning and prioritisation, competence in Microsoft Office, ability to work independently and in a team, self-motivation, resilience, a results-driven attitude, and a clean driving licence.
Desirable attributes include knowledge of waste regulations, understanding of health, safety and environmental requirements, product or industry knowledge, and experience tracking KPIs and supporting sales performance.
- Possess strong numeracy, literacy and education standards
- Demonstrated experience in customer relationship management or account support
- Excellent written and verbal communication skills
- Strong planning, organisation and prioritisation abilities
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Ability to work independently and collaboratively
- Self-motivated, resilient and results-driven
- Hold a full clean driving licence
- Knowledge of waste regulations (desired)
- Understanding of health, safety and environmental requirements (desired)
- Product or industry knowledge (desired)
- Experience tracking KPIs and supporting sales performance (desired)
Benefits
Enva offers a competitive salary, holiday allowance, pension scheme, enhanced family-friendly policies, a 24/7 Employee Assistance Programme, lifestyle and leisure discounts, employee life insurance, a Bike2Work scheme, free on-site parking, and a Holiday Purchase Scheme, alongside opportunities for career growth and training.
- Competitive salary in a growing company
- Competitive holiday allowance and holiday purchase scheme
- Company pension scheme and employee life insurance
- Enhanced family-friendly policies and 24/7 Employee Assistance Programme
- Lifestyle & leisure discounts (gym, cinema, shopping, etc.)
- Bike2Work scheme and free on-site parking
Training + Development
Information not given or found
