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System Infrastructure Engineer
Omnimax
Perform end-user support, design and maintain organization's systems infrastructure, troubleshoot infrastructure issues, and participate in helpdesk operations.
22d ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Peachtree Corners, GA
Office Full-Time
Company Size
1,272 Employees
Service Specialisms
Construction services
Engineering
Design
Consulting
Project Management
Technical Services
Sector Specialisms
Commercial
Healthcare
Industrial
Energy
Institutional
Residential
Structural Steel
Roofing
Role
What you would be doing
team coordination
system maintenance
infrastructure implementation
on-call support
equipment management
end-user support
- Coordinate with other IT teams to escalate and resolve complex issues.
- Assist in the maintenance and monitoring of server hardware, software, and network infrastructure.
- Participate in the implementation of new infrastructure solutions.
- Troubleshoot and resolve basic to intermediate infrastructure issues.
- Ensure timely resolution of user issues and requests.
- Performs end-user support.
- Provide basic user training on common software and hardware.
- Participate in on-call rotations for after-hours support.
- Develop and implement helpdesk policies and procedures.
- Monitor and report on key helpdesk metrics and KPIs.
- Participate and support daily helpdesk operations.
- Manage, replace and retire inventory of IT equipment for end-users.
- Designs, develops, supports, and maintains the organization's systems infrastructure, including the implementation and design of hardware and software. Make updates to system related installation.
- Document technical processes and maintain system records.
- Perform routine system updates and patches.
- Maintain and update the knowledge base for common issues and solutions.
What you bring
attention detail
problem solving
it infrastructure
learn adapt
office 365
- Excellent attention to detail
- Strong problem-solving and analytical skills
- 3 years of experience in IT Help Desk, and IT infrastructure, technical support or related area recommended
- Willingness to learn and adapt to new technologies
- Proficiency with Microsoft Office 365, desktop, and server
- Short-term and long-term disability insurance
- Basic and supplemental life and AD&D insurance
- Hybrid Norcross, GA
- Prescription drug coverage
- Wellness program with diabetes prevention, condition care, preventive care, and annual flu shot
- Dental and vision insurance
- Medical insurance (HDHP with HSA and PPO options)
- 401(k) retirement savings with employer match
- Pre-tax dependent care flexible spending account
- Pre-tax flexible spending account
- Employee Assistance Program
- Competitive compensation including paid time off and holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, omnimax conducts background checks for all job candidates.
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Company
Overview
Founded in 1996
Year Established
The company was established in 1996 and has since grown into a major player in roofing and drainage.
26 Facilities
Manufacturing Plants
The company operates 26 manufacturing facilities across the U.S. and Canada.
$700–$750 million
Annual Revenue
The company generates annual revenue of $700–$750 million, supporting its expansion and innovation.
2020 Acquisition
Corporate Takeover
OmniMax was acquired by SVPGlobal in 2020, catalyzing growth through strategic investments.
- In recent years it has integrated complementary businesses—Verde (roof flashing), Flamco and Millennium Metals—deepening its residential roofing portfolio.
- Its commercial segment offers made-to-order metal roofing, wall panels and architectural components for large-scale projects.
- In addition to core roofing and drainage, the company serves outdoor living and RV markets with shade systems and exterior structures.
- Standout fact: OmniMax’s blend of consumer and commercial product lines spans everything from gutter systems to RV shade shelters.
- Customer-Centricity: We focus on delivering exceptional value to our customers.
- Innovation: We continuously seek new and better ways to enhance our products and services.
- Integrity: We adhere to the highest ethical standards in all that we do.
- Teamwork: We work together across functions to achieve common goals.
- Excellence: We strive for excellence in everything we do and deliver top-quality products.
Net-Zero by 2050
Carbon Emissions Target
Aim to achieve net-zero carbon emissions by 2050 as part of their sustainability roadmap.
- Focuses on reducing carbon footprint, increasing energy efficiency, and investing in renewable energy solutions.
- Works on improving material recycling processes and minimizing waste in manufacturing.
- Aims to reduce water consumption in production processes.
- Implements sustainable sourcing practices in its supply chain.
- Aims to foster a diverse and inclusive workplace where every employee is valued.
- Has implemented employee resource groups to support diverse communities.
- Is committed to increasing representation of women and underrepresented groups in leadership roles.
- Conducts regular training to promote an inclusive culture and address unconscious bias.
- Tracks gender-related statistics and works toward achieving balanced representation across all levels.
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