Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Customer Service Rep
Viking Group Inc.
Handles customer inquiries, orders, and service coordination in industrial distribution.
9d ago
Junior (1-3 years)
Full Time
Carol Stream, IL
Onsite
Company Size
1,019 Employees
Service Specialisms
Fire protection solutions
Product manufacturing
Global distribution
Fabrication services
Supply distribution
CPVC piping
Digital tools
Training
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
order processing
error resolution
sales promotion
quote management
relationship management
technical documentation
- Investigates order entry, shipping, and billing errors and coordinate solutions with the appropriate departments and follow it through to completion.
- Works with sales, fabrication, credit, inventory control, and warehouse personnel and other various departments to facilitate the needs of the customer.
- Follows all company policies and incorporates Standard Operating Procedures (SOP's).
- Increase sales by emphasizing promotions and add on sales at the point of order through product knowledge and opportunity recognition.
- Follows up with customers to ensure they are kept informed of the status of their request.
- Processes requests for orders, quotations, follow-up on quotations, customer returns/credits in a manner consistent with company policies and standards.
- Cultivates and maintain relationships with customers and suppliers with regard to service.
- Ensuring access to all current company literature and technical information available online and utilizing them as it relates to products and services offered.
- Represents the company at all times in a professional manner and effectively communicates verbally and in writing with the focus of meeting customer timelines and upholding company standards.
- Completes training curriculum
What you bring
technical knowledge
customer service
math skills
multitasking
english
jde
- Utilizes the online learning system to understand the technical aspects of products and services to a degree that effectively facilitates the order process and demonstrates an acceptable level of competence as defined by management.
- Minimum of 1 year in customer service or sales experience.
- Basic arithmetic skills. Works well with whole numbers, fractions, decimals and measurements.
- 1 year working in a multitask environment while under time constraints.
- English is required for the U.S; Spanish and Portuguese is required for Latin America.
- Basic computer skills. Microsoft Windows and Office products are a plus.
- Demonstrated strong computer skills (JDE experience preferred).
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
Founded in 1921
Year Established
Reflecting a century of experience and innovation in fire protection solutions.
Hundreds of Millions
Annual Revenues
Signifying substantial global market presence and financial strength.
Over 50 Locations
Global Presence
Highlighting extensive worldwide reach and operational capabilities.
- Emerging from a small valve maker to a global fire protection innovator.
- Expanded under Minimax Viking GmbH to serve six continents.
- Products include sprinklers, CPVC piping, foam systems, deluge valves, and advanced detection/control panels.
- Operates a network of distributors to ensure global reach and single-point solutions.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio