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Project Coordinator
Nationwide Power Solutions, Inc.
Coordinate service schedules, manage customer base, estimate cost of service, prepare service contract quotations, and resolve customer issues in a customer service call center role for a power solutions company.
23d ago
$22 - $24
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Henderson, NV
Onsite
Company Size
137 Employees
Service Specialisms
Uninterruptible Power Supplies
Emergency Service
Preventive Maintenance
Battery Services
UPS Solutions & Specification
Emergency Lighting Inverters
Generators
Custom Switch Gear
Sector Specialisms
Critical Power Supply
Uninterruptible Power Supplies (UPS)
UPS Batteries
Emergency Generators
Switch Gear
HVAC
Data Center Power Systems
Power System Assessments
Role
What you would be doing
services quotations
service scheduling
warranty management
customer communication
parts quoting
on-call rotation
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and /or move up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
- Prepare work and purchase orders
- Prepare service contract quotations
- Coordinate service schedules
- Manage warranty activities & services
- Track parts and labor
- Using effective communication with customers via phone or email
- Manage customer base in assigned territory
- Resolve issues with orders and contracts with customers
- 24/7 on-call rotation every 4-6 weeks
- Source and quote parts, service, and batteries
- Schedule service calls and dispatching field engineers
What you bring
customer service
problem solving
conflict resolution
microsoft suite
organizational skills
project management
We're not just another critical power service company. At Nationwide Power, we believe in “Doing it Right the First Time." We're looking for someone with a great attitude and a team-oriented mindset to join our amazing team of quality-centered professionals!
- Two or more years of experience in customer service call center or dispatching
- Strong problem-solving, multitasking, and conflict resolution skills
- Exceptional organizational skills
- Some knowledge of critical power systems and basic trouble shooting procedures is helpful
- Strong computer skills using Microsoft suite and various project management software applications
- Experience with shipping & logistics procedures is a plus
- High school diploma/GED. Bachelor’s degree preferred.
Includes on-call rotation compensation from $300 - $600
- ETO (Earned Time Off) and Holidays
- Health/Dental/Vision insurance
- 401k with Company Match
- Great location in Henderson
- Rewards and recognition programs
- Life and Disability insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted for this position.
Company
Overview
$20M+ Revenue
Annual Revenue Range
The company has built a business generating $20 to $30 million annually, driven by emergency service and 24/7 support.
1 MW Capacity
Lab Test Capacity
Its in-house lab features board-level testing and can handle up to 1 megawatt of power, showcasing technical expertise.
$10M Inventory
Warehouse Inventory
Maintains over $10 million in UPS gear across major brands, enabling rapid deployment and minimal downtime.
22 Years’ Experience
Engineer Expertise
Engineers average 22 years of experience, providing deep hands-on expertise for critical power solutions.
- Fueled by strong manufacturer partnerships, it designs, supplies and maintains uninterruptible power systems, batteries, generators, switch gear and HVAC.
- Typical projects include data center UPS installations, emergency generator rollouts, battery replacements, preventive maintenance and custom power-architecture design.
- From a single warehouse in Henderson to a national footprint, it built a $20-$30M business driven by emergency service and 24/7 support.
- Its in-house lab with board-level testing and 1 MW test capacity highlights technical depth rare in its industry.
- Consistently deliver the best quality service striving for zero defects
- Cultivate and retain a highly skilled workforce that loves what they do and grows with our company
- Hold ourselves to a standard of accountability by keeping our commitments
- Keep safety front of mind in everything that we do
- Develop and build trusted, long‑term relationships with business partners and vendors who share our dedication to excellence
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