Team Coordinator
Metropolitan Thames Valley
Admin support for compliance team handling complaints, reports and stakeholder queries.
20 days ago ago
£29,165 - £30,700
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Beeston, England, United Kingdom
Hybrid
Company Size
2,000 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Engineering
Sector Specialisms
Affordable Housing
Residential
Project Management
Cost Consultancy
Architecture
Principal Designer
Employers’ Agent
Role
What you would be doing
data reporting
training design
complaint monitoring
contractor coordination
meeting coordination
administrative support
- Provide the head of Compliance and Contract Managers with business and performance data
- Organise meetings and events as required, including drafting agendas, booking rooms and refreshments, collecting visitors and typing minutes.
- Provide support for Contract Officers who are out of the office or on leave, or who need general assistance with a large project
- Support the business with designing and implementing training and be the point of contact for technical queries
- Monitor progress on contractor complaints turnaround and to support the team to manage a quick turnaround of enquiries
- Support the team to manage the work of contractors e.g rebooking compliance or repair appts and escalating appropriately where necessary
- Take responsibility for your own learning and development
- Undertake any other administrative and clerical tasks for the teams as necessary
What you bring
task management
prioritisation
minute taking
admin systems
microsoft word
excel
- Experience of effectively managing multiple tasks in a busy environment
- Experience of managing conflicting priorities in a busy office environment
- Experience of taking minutes and administration
- Experience of developing and running administrative systems and procedures
- Excellent PC skills including Microsoft Word and Excel, email, and calendar systems
- Access to extensive learning and training opportunities with Wisebox platform
- Supported family friendly approach with extended parental leave
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
- Life assurance cover 3 x your salary
- Hybrid Working - Dependent on job role and department
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- Cycle2work scheme
- An additional ‘Beliefs day’ once a year to have an extra a day off
- 2 volunteering days per year for things like helping out in local communities
- Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
- Option to buy or sell up to 5 days annual leave per year
- Enhanced pension with matched contributions of up to 9%
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- we do not currently offer visa sponsorship.
Information not given or found
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Company
Overview
- Formed through the merger of Metropolitan Housing Trust and Thames Valley Housing, the company is a leading housing association.
- Committed to building sustainable communities, providing affordable housing solutions, and offering a range of housing services.
- Focuses on developing new homes, managing a growing portfolio, and providing support to vulnerable individuals and families.
- Specializes in residential and commercial property management, construction, and housing for diverse communities.
- Known for tackling complex challenges within the housing sector, consistently innovating in the design and delivery of its projects.
- Key areas include affordable housing, regeneration projects, and supporting local communities with vital housing services.
- Has established a strong reputation for delivering quality developments that meet the diverse needs of residents.
- With a history rooted in social impact, continues to drive forward initiatives that improve lives across the UK.
- Customer-focused
- Respectful and inclusive
- Act with integrity
- Innovative and forward-thinking
- Committed to creating better futures
- Collaborative and team-oriented
- Empowerment of individuals to achieve their potential
2050
Net Zero Target Year
Aiming to achieve net zero carbon emissions by this year.
- Committed to reducing carbon emissions and energy consumption
- Focus on energy efficiency in new developments and retrofitting existing properties
- Adopting green technologies and materials in construction
- Promoting sustainable living through eco-friendly homes and services
40% Gender Balance
Board Representation
Achieves notable gender balance at the board level with significant female representation.
- Commitment to diverse talent recruitment
- Focus on creating a culture of inclusion across all levels
- Regular reviews of pay equity to ensure fairness
- Development of leadership pathways for underrepresented groups
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