RECONSTRUCTION COORDINATOR

Description

SerClean is hiring a Reconstruction Coordinator for its Athens, GA office. This full-time role supports reconstruction and restoration projects by handling supplement approvals, managing status reports, processing construction communications, tracking third-party referrals, and ensuring organized record-keeping.

• Review and clear construction-related emails, recording relevant information.
• Answer phones and provide customer service support as needed.
• Conduct an assessment site visit within the first 60 days.
• Review and follow up on unscheduled assessment appointments (the “drop list”).
• Pre‑screen scheduled assessments to ensure they meet requirements.
• Assist in scheduling assessments or initial walk‑throughs.
• Maintain and update the Supplement Status report for stakeholders.
• Provided tools and supplies.

Requirements

• Obtain Xactimate Level 1 certification within 90 days.
• Hold Xactimate Level 1 certification or obtain it within 90 days.
• Strong organizational skills with attention to detail.
• Consistent follow‑through on tasks, demonstrating persistence.
• Excellent communication and customer service abilities.
• Ability to thrive in a fast‑paced environment.
• Proficient with standard office software and tools.
• Prior restoration or construction industry experience (preferred).

Benefits

The company provides a comprehensive benefits package, including health, vision, dental, disability, life insurance, 401(k) matching, and paid time off, along with tools, supplies, and opportunities for bonuses and career advancement.

• Company‑paid health insurance (buy‑up plans, dependent coverage, HSA/FSA options).
• Vision and dental insurance (choice of two dental plans).
• Company‑paid short‑ and long‑term disability.
• Company‑paid life insurance.
• 401(k) with company matching (vested).
• Ancillary benefits: hospital, critical illness, accident coverage.
• Paid time off and holidays.
• Bonus and advancement potential.

Training + Development

Interview process

Visa Sponsorship

Security clearance