Work with head of department to respond to requests for proposal, tenders and presentations.
Liaise with Client Accounts on service charge income and expenditure
Monitor, control and review the monthly and quarterly expenditure against the budget in conjunction with the line manager and partner
Supervise and monitor the maintenance and updating of the computerised property records system including all contract records and contractor listings
Approve and sign all letters to lessees in relation to the annual budget of service charge expenditure and the reporting of the final accounts
Responsible for the day to day monitoring and control of all aspects of health and safety and ensure compliance at all times with current legislation
Authorise all invoices received for payment being satisfied that the works or supply represented by the invoice has been properly incurred and satisfactorily completed or delivered
Work with head of department to pro-actively plan new business strategy
To manage relationships with Key stakeholders
Liaise with tenants, lessees and residents associations as and when required and to attend meetings
Ensure that the required consultation takes place with lessees in respect of the budget of expenditure and that clear explanatory notes concerning the budget are prepared for the benefit of lessees
Ensure the regular inspection of all managed buildings and the maintenance of notes concerning those inspections and records and information on health and safety matters
Ensure the effective planning and management of all maintenance and repair work and monitor and control all regular maintenance contracts. Inclusive of specifying, tendering and supervising works where necessary.
To ensure that all insurance claims are properly made, estimates obtained for work and to monitor the processing of such claims through the underwriters.
Manage all on site and client staff for whom the Team Lead acts as line manager and to supervise key functions of work of all other support staff working under the Team Lead.
Manage the preparation of detailed annual budget of anticipated expenditure for each property in accordance with the service charge procedures within the portfolio.
Requirements
assoc rics
iosh
budgeting
lease management
team management
health & safety
ASSOC RICS
Prior experience of preparing service charge budgets as well as experience of managing maintenance/repair works and dealing with insurance claims
To have a good understanding of lease management as well as the head lease, and ensure this is adhered to
Able to communicate effectively with Clients, Leaseholders, Contractors
Experience of dealing with resident's associations and representing managing agents at AGMs
Driving license
Demonstrable record of delivery to Clients in the UK Real Estate market, with a background in block management
Experience of managing a team
Good working knowledge of all aspects of residential block management including health and safety and all legislation, guidance notes and recommendations made in respect of residential property management either by Statute, by the RICS or by TPI
Relevant Health & Safety training
IOSH (Institution of Occupational Safety and Health)
Benefits
Discounted private medical insurance for family cover
Hybrid working - to give you the flexibility you need
Enhanced auto enrolment pension scheme - to help you save for the future
Life assurance - to protect your loved ones should the worst happen
Discounted critical health insurance and more
Interest free season ticket loans
Purchasing up to 5 days additional holiday
Discounted gym membership
Discounted dental insurance
Holidays: 25 days increasing in line with length of service to a maximum of 30 days
Cycle to work scheme - discounted bicycles
Employee Assistance Programme - 24/7 health & wellbeing support
Flu and eye care vouchers - to keep you healthy
Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more
Help@Hand Remote GP app - to give you and your family access to medical experts quickly