Internal Sales Coordinator
Instarmac Group Plc
Manage customer accounts, drive sales, and coordinate internal processes.
16 days ago ago
Entry-level
Internship
Dordon, England, United Kingdom
Office Full-Time
Company Size
350 Employees
Service Specialisms
Construction services
Technical Services
Design
Sector Specialisms
Highways
Rail
Utilities
Facilities Management
Retail and Public Realm
Hospitality and Leisure
Domestic and DIY
Industrial and Warehouse
Role
What you would be doing
account management
lead generation
data management
kpi reporting
customer support
cross‑functional liaison
- Resolve conflicts, takeownershipandprovidesolutions to customersin a timely manner.
- Contribute towards company targets by way of meeting and/or exceeding setsalestargets as an individual and contributing to the teams.
- Undertakes dutiesin accordance withall relevant management systems and controls.
- Ensure accounts are constantly aware of active promotions available, follow up and generate new business through own initiative, socialmediaand marketing activityto increase sales.
- Manage a portfolio of accounts to achieve long-term success by developing positive relationships with customers. Act asa consultative partner toanticipatecustomers current and future needsto generate orders.
- Managea dedicatedArea Sales Managers diary; ensuring customers are visited on a regular basis.
- Suggest actions to improve sales performance andidentifyopportunities for personal growth in orderto promote products with greater understanding and confidence
- Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production.
- Create KPI and tracker reports as required by business.
- Use internal tools andsystems,to manage the day to day running of your data, ensure systems aremaintainedandupdated at all times.
- Follow up samples and quotations, converting these to sales.
What you bring
negotiation
crm
excel
problem solving
detail
sales coordination
- Excellent negotiation and communication skills
- Provenexperience of working in an internal Sales Coordinatorrole
- An extensive EAP suite to support health and financialwellbeing
- Ability to deliver projects and answer enquiries on time
- Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular)
- Excellent interpersonal skills and rapport building skills.Ability to translate customer account history into opportunities to up-sell and cross-sell.
- Ability to deliver excellentconsultative advice to improve thecustomer experienceand their businessto generate sales
- Problem solvingwith a positive and proactiveattitude
- Excellent attention to detail, particularly relating to data entry
- Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
- Dental cover plan
- 5-7.5% pension contribution
- Target bonus (Based on Brand and Individual achievement)
- Private medical cover
- Up to 29 days annual leave
- Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.
- Life Cover & Income Protection
- Retail discounts and savings
- Charity events, match funding and volunteering opportunities
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Interview process
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Visa SponsorshipInformation not given or found
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Company
Overview
- Providing innovative solutions for construction and maintenance since its inception.
- A leader in the development of high-performance materials.
- Products used across industries from residential to transport and utilities.
- Offers a range of products including repair mortars, adhesives, and flooring systems.
- Solutions applied in both large-scale commercial projects and residential refurbishments.
- Focuses on creating sustainable, high-quality products for lasting results.
- Known for strong technical support and commitment to customer satisfaction.
- Trusted by major infrastructure projects, including roads, airports, and railways.
- Manufacturing facilities based in the UK, but products are used worldwide.
- Commitment to delivering excellence
- Working as one team
- Pioneering spirit
- Customer-focused approach
- Continuous improvement
- Integrity and respect
Net zero 2050
Target year for achieving net-zero emissions
The company aims to achieve net-zero emissions by 2050.
- Achieved carbon neutrality for Scope 1 and 2 emissions
- Committed to reducing carbon footprint through energy efficiency
- Sustainable product development and eco-friendly solutions
- Active participation in the Circular Economy to reduce waste
- Use of renewable energy sources in operations
- Gender balance maintained at all levels of the organization
- Encouraging diverse talent pipelines
- Commitment to equal opportunity in recruitment, development, and promotion
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