Dispatch Manager

Description

• Dispatch Accuracy Rate (correct items and quantities delivered)
• Ensure adherence to company policies on safety, quality, and customer satisfaction.
• Ensure all dispatch-related documentation (invoices, delivery challans, packing lists) is complete, accurate, and compliant.
• Drive continuous improvement initiatives to enhance dispatch efficiency and accuracy.
• Optimize dispatch routes and loads for cost and time efficiency.
• Coordinate closely with project managers, warehouse, procurement, and transport teams to ensure readiness of materials before dispatch.
• Maintain dispatch records and prepare reports on dispatch performance, delays, and improvements.
• Monitor real-time status of dispatches and provide timely updates to internal teams.
• Plan, schedule, and monitor all project dispatches on a daily and weekly basis.
• Maintain and track dispatch timelines to ensure minimal TAT from production to site delivery.
• Identify and resolve bottlenecks or delays proactively by collaborating across departments.

Requirements

• Graduate in Supply Chain, Operations, Logistics, or related field.
• Proficient in Excel, ERP systems, and dispatch tracking tools.
• Strong understanding of inventory, logistics, and dispatch planning systems.
• 4–8 years of experience in dispatch/logistics/operations management, preferably in manufacturing, interiors, or related industries.
• Inter-team Coordination Efficiency and issue resolution speed
• Ability to handle multiple priorities and work under pressure.
• Excellent coordination and communication skills.
• Average TAT (Turnaround Time) for dispatch completion
• On-time Dispatch % (vs. planned schedule)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance