Shift Engineer

Description

• Leads change effectively by translating it into actionable steps for the team and addressing uncertainties head-on.
• Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities
• Ensure all equipment complies with statutory norms (fire safety, electrical safety, pollution control, lift inspection, etc.). Maintain valid certifications and coordinate periodic inspections with authorities.
• Identifies and dismantles barriers to progress, ensuring the team has the momentum and support needed to deliver on commitments.
• Ensure timely response and closure of resident technical complaints logged via portals or helpdesk. Monitor turnaround time and maintain satisfaction levels.
• Engages with stakeholders to forge strong alignments, facilitating the delivery of innovative solutions that propel the organization forward.
• Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman & Wakefield
• Ensure organizational agility by seeking and encouraging alignment across different teams during change.
• Comply with Cushman & Wakefield policy
• Seizes opportunities in uncertain times, aligning team actions with broader organizational goals and client needs.
• Manage service contracts, AMCs, and vendor performance. Verify service quality, approve work completion, and ensure timely renewals.
• Manages Risk & Compliance
• Establishes forward-thinking processes and policies that are in harmony with the evolving vision of the organization.
• Empowers team, delegates effectively, and provides resources for autonomy and growth.
• Work safely and avoid placing yourself or anyone else’s health and safety at risk by your acts or omissions
• Fosters opportunities for team members to seek clarity, learn, and contribute to the department's vision.
• Maintain asset registers, maintenance schedules, complaint trackers, breakdown reports, and compliance records. Submit periodic Daily, MIS, MMR reports to management.
• Provides constructive feedback while welcoming different viewpoints to promote a two-way dialogue for continuous improvement.
• Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience
• Serves as a trusted advisor by representing and advocating for many perspectives in decision-making forums.
• Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards
• Proactively sets and pursues ambitious goals that advance client and colleague success, articulating the anticipated impact.
• Strategically connects team initiatives to the company’s mission and client success, communicating the value of these actions both internally and externally.
• Leads by example in taking initiative and championing projects that address market trends and client needs.
• Regularly develops and communicates contingency plans ('Plan B') to ensure continuous progress towards objectives.
• Monitor and optimize consumption of electricity, water, and other utilities. Implement energy-saving initiatives and sustainability measures.
• Aligns personal conduct with Cushman & Wakefield's code of conduct, fostering a culture of respect and integrity.
• Actively seeks feedback and integrates it into work processes, enhancing personal and team performance.
• Oversee preventive and breakdown maintenance of electrical systems, DG sets, water pumps, STP/WTP, HVAC, lifts, fire-fighting systems, and other building services to ensure uninterrupted operations.
• Models’ resilience by focusing on strategic goals, enabling the organization to navigate and grow through adversity.
• Fosters a collaborative team environment inviting diverse perspectives to enrich decision-making and trust-building.
• Encourages the team to think creatively about solving problems, assessing, and implementing alternative strategies for success.
• Encourages team members to take the initiative, fostering a climate where proactive problem-solving is rewarded.
• Leads by example in incorporating a growth mindset, sharing knowledge and opportunities broadly, and promoting cross-functional collaboration without immediate self-interest.
• Champions initiatives that connect the organization's vision with community advancement and public service.
• Facilitates access to resources and removes obstacles, ensuring the team can fulfill their commitments and drive impactful outcomes.
• Regularly reviews and adjusts team processes and policies to ensure equitable opportunities for all colleagues.
• Demonstrate servant leadership by guiding the organization to prioritize the well-being and growth of internal and external communities.
• Embraces a learning-oriented approach, analyzing and sharing lessons from mistakes to foster collective knowledge.
• Recognizes, rewards, and holds the team accountable for contributing to an inclusive culture and practices.
• Ensures the implementation of diverse and equitable processes within their remit, aligning with strategic inclusion goals.
• Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available
• Supports peers and collaborates across departments, sharing knowledge and skills to empower the team.
• Proactively considers the future implications of actions, contributing to long-term strategic goals.
• Comply with all Cushman & Wakefield systems that are in place to meet the health and safety obligations of the organisation
• Coaches team members to build their resilience, fostering a culture that values adaptability and collective problem-solving.
• Lead the site technical team, allocate duties, and provide training on safety, operations, and new technology.
• Takes full ownership of outcomes by setting ambitious targets and rigorously tracking progress against objectives.
• Development of operational standards / playbooks / operating manuals for all aspects of the business
• Encourages and supports team members to set and achieve goals that stretch their capabilities while remaining achievable.
• Prepare the annual maintenance budget, track expenses, and implement cost-saving measures without compromising quality.
• Owns the team results, ensuring clear accountability and celebrating successes while learning from setbacks.
• Actively communicates with stakeholders to align objectives and progress reports, demonstrating accountability and a commitment to exceeding expectations.
• Leverages new knowledge to propose solutions that enhance outcomes for clients and colleagues.
• Break down goals into actionable tasks and routinely review progress to overcome obstacles and ensure timely achievement.
• Empower others to take charge of initiatives, ensuring a culture where entrepreneurial thinking is valued at every level.

Requirements

• Hands-on experience with budget preparation, cost control, and resource optimization.
• Articulates and instills a clear and compelling vision of the department's future that motivates continuous improvement.
• Time Management
• Business Writing
• Demonstrates initiative by proactively identifying opportunities for improvement and leading projects that contribute to business goals.
• Occasional requirement to work extended hours during peak times or to assist with major functions/events
• Financial Acumen
• Strong background in vendor management, AMC administration, and contract negotiation.
• Practices active listening, valuing others' contributions as opportunities for learning and growth.
• Experience in handling statutory compliance, safety protocols, and liaison with government/regulatory bodies.
• Proven track record in managing preventive and breakdown maintenance of building services (electrical systems, DG sets, water treatment plants, HVAC, lifts, fire-fighting systems, etc.).
• Demonstrates agility in adjusting to changing priorities and maintains progress with a focus delivery.
• Strong knowledge of preventive and corrective maintenance practices for:
• Demonstrates thorough consideration of diverse perspectives and feedback before finalizing tasks, ensuring collective agreement on deliverables.
• Effective communicator, guiding teams through transitions with clear communication.
• Diploma, Bachelor’s Degree/B-Tech in Electrical, Mechanical (or related technical field).
• Recognized as an internal expert, contributing thought leadership on key topics that shape the organization's future.
• Proficiency in facility management software and MS Office tools.
• Excellent leadership, problem-solving, and communication skills.
• Proficient in using facility management software and maintenance tracking tools.
• Excellent communication, leadership, and vendor management abilities.
• Attention to Detail
• Familiarity with statutory compliance requirements and safety standards.
• Strong analytical, troubleshooting, and decision-making skills.
• 3-5 Years of experience in technical operations, facilities management, or maintenance within residential, commercial, or mixed-use developments.
• Communicate Effectively
• Proactively identifies issues and contributes to solutions, demonstrating adaptability to evolving circumstances.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance