Service Technician – Security Technology at Alliance Building Services in New York, NY | USD35-40 | Kablio

Role

Description

technical support

system troubleshoot

work orders

installation support

system enhancements

service management

Provide technical support to internal and external customers
Attends conferences and workshops to build proficiency in security and networking technologies
Test, adjust and troubleshoot security systems and related equipment/hardware
Handle work orders and perform service planning activities
Assist installation department as needed
Act as liaison between client, Service Coordinator and Department Head
Make recommendations for security system enhancements
Responsible for managing assigned service and repair issues

Requirements

associate degree

technical degree

genetec

amag

exacq

brivo

Associate or Technical degree preferred
Strong fundamentals of networking technologies and Information Technology Principles
Possess a valid driver's license and maintain a company vehicle
Stays current with technological developments related to security technologies in addition to; computer hardware, software, and networks, as well as management practices
Minimum of (3) years' experience in the security technology industry
Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members
Complete a company-paid certification training; Genetec, AMAG, S2, Exacq, Brivo, and Eagle Eye
Possess a high level of self-motivation and the ability to work with a high level of initiative with limited supervision in high pressure situations
Ability to test and troubleshoot continuity issues
Strong knowledge of security concepts and technology platforms; Video, Access Control, Intercom, Intrusion, Visitor Management, turnstiles and network devices
Associates Degree
Day shift
Technical Degree
Experience with large-scale integrated security systems and complex projects
Successful track record of supervising successful life-cycle management of security technology repairs and projects
Demonstrate experience in the application of IT/security solutions/techniques in a commercial environment

Benefits

Paid Vacation
Dental Insurance
Paid Holidays
Employment Verification
Vision Insurance
Medical Insurance
401K/403b Plan
Paid Sick Days
Life Insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

employment verification required

Company

Overview

$10+M revenue

Annual Revenue Growth

The company's annual revenue has grown to tens of millions, reflecting its expansion and success.

Founded in the 2000s in the Pacific Northwest, the company has grown from a single-region maintenance provider to a nationally recognized facility services firm.
Projects range from concierge security and janitorial services in Manhattan high-rises to large-scale restoration and painting contracts.
Specialist teams handle everything from carpet, window, and upholstery cleaning to grounds care and building system maintenance.
Their integration of security services and bright-star messenger operations sets them apart from typical facility management firms.

Culture + Values

We strive for excellence in all aspects of our work.
We foster a culture of teamwork and collaboration.
We are committed to delivering superior services to our clients.
We prioritize safety and quality in every project we undertake.
We uphold integrity and transparency in all our business dealings.

Environment + Sustainability

2040

Net-Zero Emissions Target

Aims to achieve net-zero emissions by 2040, demonstrating commitment to combating climate change.

Committed to reducing environmental impact.
Prioritize energy-efficient solutions and sustainable practices across operations.
Implement waste reduction strategies, including recycling and responsible disposal.
Continuously enhance sustainability in all business areas.

Inclusion & Diversity

We foster an inclusive work environment where every employee is valued.
We focus on gender equality, with a strong emphasis on equal opportunity for all.
We are committed to creating a diverse workforce across all levels of the organization.
We regularly assess our diversity and inclusion programs to ensure they are effective.

Articles

Alliance Building Services LinkedIn

Role

Description

technical support

system troubleshoot

work orders

installation support

system enhancements

service management

Provide technical support to internal and external customers
Attends conferences and workshops to build proficiency in security and networking technologies
Test, adjust and troubleshoot security systems and related equipment/hardware
Handle work orders and perform service planning activities
Assist installation department as needed
Act as liaison between client, Service Coordinator and Department Head
Make recommendations for security system enhancements
Responsible for managing assigned service and repair issues

Requirements

associate degree

technical degree

genetec

amag

exacq

brivo

Associate or Technical degree preferred
Strong fundamentals of networking technologies and Information Technology Principles
Possess a valid driver's license and maintain a company vehicle
Stays current with technological developments related to security technologies in addition to; computer hardware, software, and networks, as well as management practices
Minimum of (3) years' experience in the security technology industry
Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members
Complete a company-paid certification training; Genetec, AMAG, S2, Exacq, Brivo, and Eagle Eye
Possess a high level of self-motivation and the ability to work with a high level of initiative with limited supervision in high pressure situations
Ability to test and troubleshoot continuity issues
Strong knowledge of security concepts and technology platforms; Video, Access Control, Intercom, Intrusion, Visitor Management, turnstiles and network devices
Associates Degree
Day shift
Technical Degree
Experience with large-scale integrated security systems and complex projects
Successful track record of supervising successful life-cycle management of security technology repairs and projects
Demonstrate experience in the application of IT/security solutions/techniques in a commercial environment

Benefits

Paid Vacation
Dental Insurance
Paid Holidays
Employment Verification
Vision Insurance
Medical Insurance
401K/403b Plan
Paid Sick Days
Life Insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

employment verification required