Head of IT

We’re creating a new Head of IT role to lead and mature our technology function. You will be the day-to-day lead for all IT matters, reporting to the Commercial & IT Director. This is a hands-on leadership position: you’ll set strategy, own delivery, manage suppliers, and roll up your sleeves to make sure systems and users are supported. You will drive continuous improvement, implement new systems and ways of working, and ensure compliance, security and reliability across the business.

• Plan and deliver system changes and new tools from idea to go-live, with clear comms and training.
• Measure what matters and use data to drive decisions and improvements.
• Be visible and approachable; build trust with teams across the organisation.
• Build and guide a small internal IT team over time (where needed), setting clear standards and coaching.
• Manage our MSP and key suppliers: support, infrastructure, licensing, SLAs and escalations.
• Keep practical business continuity/DR plans tested and ready.
• Be the day-to-day IT lead for the business, visible and responsive to users and managers.
• Work with leaders across the business to spot problems, simplify processes and standardise where sensible.
• Lead cyber security basics: identity/access, patching, backups, DR, awareness and incident response.
• Manage budgets and licensing; get value from suppliers and avoid waste.
• Ensure GDPR/data protection compliance and support audits and remedial actions.
• Oversee core systems (e.g., rental/ERP, finance, CRM, HR, telephony, telematics, M365/SharePoint/Teams/Intune) and keep them stable, secure and well used.
• Lead with the business outcome first; choose pragmatic, scalable solutions.

Modern Equipment: Work with the best and latest plant and machinery in the industry.

Flannery Plant Hire is committed to providing a safe and healthy working environment for all employees and contractors. The Regional Health and Safety Lead will play a pivotal role in achieving this goal, ensuring compliance with regulations, identifying risks, and establishing best practices. If you are a passionate and knowledgeable health and safety professional with a desire to make a difference, we invite you to apply for this exciting opportunity.

• Experience in construction, plant hire or rental operations.
• Right to work in the UK required.
• Proven experience managing an MSP/vendor ecosystem and holding them to account.
• A clean UK driving licence and willingness to travel to depots/sites.
• Own IT service performance: ticket queues, first-time fix, user satisfaction and simple processes.
• Familiarity with telematics/IoT, maintenance/field service systems and mobile/rugged devices.
• Comfortable with data and reporting (e.g., Power BI) and improving data quality.
• Solid IT leadership in an SME/mid-market environment (team or function lead), comfortable being both strategic and hands-on.
• Good grasp of security and GDPR in a practical, proportionate way.
• Clear communicator who builds trust with directors, depot managers, workshop leads and field teams.
• Organised, steady under pressure, and willing to roll up your sleeves to get issues resolved.
• Interest or experience in automation/AI where it genuinely helps (Power Platform, Copilot, etc.).
• Track record delivering business system changes or implementations and getting users on board.

Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.

Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.

Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.

Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.

Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.

Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.