IT Systems Administrator at Plentific in London, England, United Kingdom | Kablio

Role

Description

it documentation

endpoint management

issue resolution

system support

architecture diagrams

asset inventory

Design, update, and maintain IT documentation
Manage our Mac, Windows and Linux endpoints through MDM solutions globally
Proactively identify and address technical issues across the company
Respond to inquiries and assist in troubleshooting and resolving issues
Support use of business operational systems including Apple, Google Suite, Slack, Zoom, Okta, Jira, Confluence (Atlassian)
Build and maintain System architecture diagrams.
Ownership of all tools and services, including vendors that currently fall under the team's control. This includes ensuring our hardware and software inventory are kept up to date
Own the IT on-boarding and training curriculum

Requirements

google workspace

okta

jira

saml

project management

macos/ios

Ability to independently manage and prioritise workload
Experience working with Google Workspace, Okta, MDM software and Atlassian (Confluence and Jira Software)
Support with Internal AI workflows/ integrations
Extensive Project Management experience is a must
Experience handling onsite AV systems
Experience deploying SAML and SCIM in a diverse set of SaaS applications
Outstanding interpersonal and communication skills
Experience building configuration profiles and policies
Empathetic and relational attitude with strong focus on customer service
You may be required to work in a rota, which may include non-standard work hours.
3+ years of experience in a fast paced, cutting edge IT environment as an administrator or helpdesk agent
Mastery in managing systems or helpdesk teams or equivalent
Experience deploying hundreds of macOS and iOS devices at scale

Benefits

Pension scheme
Learning management system powered by Udemy
Company-sponsored lunches, dinners and social gatherings
Flexible working environment including the option to work abroad
25 days annual holiday
Employee assistance program
Life insurance (4x salary)
Referral bonus and charity donation if someone you introduce joins the company
A competitive compensation package
Work abroad scheme
Company volunteering day and charity salary sacrifice scheme
Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Enhanced parental leave
Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Bridging the gap between property management and technology, the platform revolutionizes facilities management.
With a robust platform, operations are simplified, optimizing workflows across residential, commercial, and industrial sectors.
The flagship software integrates seamlessly, providing efficient tools for property management and maintenance.
Expanding globally, the company provides innovative solutions tailored to the specific needs of the built environment.
Specialized in optimizing cost, compliance, and quality within property and facilities management, the approach reshapes the industry’s property management practices.
Solutions are used across numerous sectors, streamlining operations with real-time reporting, service management, and contractor coordination.
Growing influence transforms property management by offering smarter, more scalable solutions for everyday facilities management challenges.

Culture + Values

Customer obsession: We are passionate about creating better outcomes for our customers.
Innovation: We foster a culture of continuous improvement and innovation, embracing new technologies and ideas.
Collaboration: We work together as one team, sharing knowledge and resources to achieve shared goals.
Integrity: We act with integrity, ensuring honesty and fairness in all of our relationships and decisions.
Ownership: We take responsibility for our actions, leading with accountability and transparency.

Environment + Sustainability

By 2030

Net-Zero Target

Aim to achieve net-zero carbon emissions by the year 2030.

Committed to reducing environmental impact through various sustainability initiatives.
Focused on decreasing energy consumption and enhancing operational efficiency.
Working to minimize waste and adopt circular economy principles in the supply chain.

Inclusion & Diversity

Plentific is committed to building a diverse and inclusive workplace.
The company has set specific targets for gender diversity in its leadership roles and across all departments.
Plentific tracks and reports on diversity metrics to ensure progress towards its inclusion goals.
They have implemented various programs to support women in leadership and to provide equal opportunities for all employees.

Articles

Careers

About Us

Role

Description

it documentation

endpoint management

issue resolution

system support

architecture diagrams

asset inventory

Design, update, and maintain IT documentation
Manage our Mac, Windows and Linux endpoints through MDM solutions globally
Proactively identify and address technical issues across the company
Respond to inquiries and assist in troubleshooting and resolving issues
Support use of business operational systems including Apple, Google Suite, Slack, Zoom, Okta, Jira, Confluence (Atlassian)
Build and maintain System architecture diagrams.
Ownership of all tools and services, including vendors that currently fall under the team's control. This includes ensuring our hardware and software inventory are kept up to date
Own the IT on-boarding and training curriculum

Requirements

google workspace

okta

jira

saml

project management

macos/ios

Ability to independently manage and prioritise workload
Experience working with Google Workspace, Okta, MDM software and Atlassian (Confluence and Jira Software)
Support with Internal AI workflows/ integrations
Extensive Project Management experience is a must
Experience handling onsite AV systems
Experience deploying SAML and SCIM in a diverse set of SaaS applications
Outstanding interpersonal and communication skills
Experience building configuration profiles and policies
Empathetic and relational attitude with strong focus on customer service
You may be required to work in a rota, which may include non-standard work hours.
3+ years of experience in a fast paced, cutting edge IT environment as an administrator or helpdesk agent
Mastery in managing systems or helpdesk teams or equivalent
Experience deploying hundreds of macOS and iOS devices at scale

Benefits

Pension scheme
Learning management system powered by Udemy
Company-sponsored lunches, dinners and social gatherings
Flexible working environment including the option to work abroad
25 days annual holiday
Employee assistance program
Life insurance (4x salary)
Referral bonus and charity donation if someone you introduce joins the company
A competitive compensation package
Work abroad scheme
Company volunteering day and charity salary sacrifice scheme
Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Enhanced parental leave
Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Bridging the gap between property management and technology, the platform revolutionizes facilities management.
With a robust platform, operations are simplified, optimizing workflows across residential, commercial, and industrial sectors.
The flagship software integrates seamlessly, providing efficient tools for property management and maintenance.
Expanding globally, the company provides innovative solutions tailored to the specific needs of the built environment.
Specialized in optimizing cost, compliance, and quality within property and facilities management, the approach reshapes the industry’s property management practices.
Solutions are used across numerous sectors, streamlining operations with real-time reporting, service management, and contractor coordination.
Growing influence transforms property management by offering smarter, more scalable solutions for everyday facilities management challenges.

Culture + Values

Customer obsession: We are passionate about creating better outcomes for our customers.
Innovation: We foster a culture of continuous improvement and innovation, embracing new technologies and ideas.
Collaboration: We work together as one team, sharing knowledge and resources to achieve shared goals.
Integrity: We act with integrity, ensuring honesty and fairness in all of our relationships and decisions.
Ownership: We take responsibility for our actions, leading with accountability and transparency.

Environment + Sustainability

By 2030

Net-Zero Target

Aim to achieve net-zero carbon emissions by the year 2030.

Committed to reducing environmental impact through various sustainability initiatives.
Focused on decreasing energy consumption and enhancing operational efficiency.
Working to minimize waste and adopt circular economy principles in the supply chain.

Inclusion & Diversity

Plentific is committed to building a diverse and inclusive workplace.
The company has set specific targets for gender diversity in its leadership roles and across all departments.
Plentific tracks and reports on diversity metrics to ensure progress towards its inclusion goals.
They have implemented various programs to support women in leadership and to provide equal opportunities for all employees.

Articles

Careers

About Us