SAP Certified | Payroll Support Specialist (ECP focus) | Bangalore (Australia Shift Time)

Description

• Write and execute test scripts to ensure the accuracy and reliability of payroll solutions.
• Ensure the accuracy and sustainability of payroll results for monthly, off-cycle adhoc, and ad-hoc payroll cycles.
• Troubleshoot and resolve payroll-related issues, ensuring minimal disruption to payroll processes.
• Develop training materials and conduct training sessions for end-users on payroll processes and system functionalities.
• Ensure compliance with Australian payroll business principles and requirements.
• Identify and evaluate processes for continuous improvement opportunities.
• Manage system testing to ensure procedures are thoroughly tested before release.
• Maintain up-to-date documentation of system configurations, processes, and procedures.
• Monitor and ensure adherence to defined timelines and quality standards.
• Serve as a Tier 3 escalation point for payroll-related incidents and requests.
• Gather and document business requirements for payroll processes.
• Configure and maintain SAP SuccessFactors Employee Central Payroll (ECP) to meet business requirements and Australian Payroll Legislation.
• Communicate effectively with stakeholders at various levels to ensure alignment and understanding of payroll processes and solutions.
• Develop and maintain functional specifications for changes or new features in the payroll system.
• Document workflows of existing processes and recommend process improvements.
• Work closely with payroll, finance, and HR business leads to prioritize, document, design, test, and implement changes and enhancements.
• Perform system integration testing and user acceptance testing.
• Make recommendations for process enhancements and implement plans to achieve improvements.
• Design, configure, and test prototype and production payroll solutions to ensure seamless integration and functionality.
• Stay current with industry best practices and incorporate them into payroll processes and solutions.
• Conduct gap analysis and process definition to identify areas for improvement.
• Act as a liaison between technical teams and business owners for system updates, root cause analysis, and solution recommendations.
• Provide technical support for production and integration issues.
• Proactively approach problem-solving to identify potential issues and develop solutions.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance