Quality Management: Feedback collection, query handling, tutor/course reviews and risk assessments
Centre Management: Prepare welcome briefings, delegate/trainer exit checks and course reviews
Support marketing teams with the development of material as required
Recruit and coordinate external speakers
Awareness of Substation earthing, commissioning procedures and network design would be a plus
Bachelor’s degree or equivalent working experience in relevant discipline
Project management and coordination capabilities
Familiarity with HV & LV electrical networks and systems and an understanding of safe systems of work, asset management, protection and commissioning would be desirable although not essential
Excellent organisational aptitude, ability to multitask and strong interpersonal skills
Knowledge of training-related health, safety and compliance requirements
Strong administrative skills with attention to detail
Proficient in CRM and scheduling tools
Experience in quality assurance of training
Training Delivery: the ability to deliver courses and develop content would be highly advantageous although not essential
Proven ability to manage training delivery logistics
Possession of a teaching qualification Level 4 IQA - would be desirable although not essential
Bespoke Course Coordination: Client liaison, CRM updates, quotations, scheduling and invoicing
Ability to engage learners across diverse skill levels
BenefitsCareer development opportunities: We offer genuine pathways for growth within our company
Comprehensive benefits including Group Life Insurance, Income Protection and Critical Illness cover (or cash equivalents)
Holidays: 25 days of annual leave, plus bank holidays, with an extra day for every three years completed (up to a maximum of 30 days). Ability to buy an additional 5 days
Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives
Pension contributions of 8% from the employer (or cash equivalent)
A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!
Up to £50,000 DOE + company performance bonus
Private Medical Insurance (single cover or cash equivalent)
Training + Development