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Concierge/security
Solera Senior Living
Solera Senior Living develops and operates senior living communities with a focus on quality care.
Greeting visitors, handling calls, mail, and assisting residents at a senior living community.
Greet visitors and family members and provide non-confidential information requested
Assist with the processing of all required information necessary to complete a successful move-in, as requested.
Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments.
Assist with data input to appropriate databases.
Support a positive and professional image through actions and dress.
Answer the telephone promptly using the appropriate greeting for the community
Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.
Sorting mail and distributing to appropriate departments
Type and file correspondence and other information forms and materials
Adhere to and interpret resident’s rights
Keep referral, mailing list and customer information up to date.
Escort people, if necessary, to resident’s suites and other areas
Perform day-to-day clerical work connected with the position.
Adhere to and interpret the personnel policies
Ensure knowledge base remains current regarding aging, assisted living and dementia-specific care through continuing education.
What you bring
computer
communication
customer service
office equipment
teamwork
compassion
Be proficient in basic office equipment (including a personal computer) for the purpose of accomplishing and maintaining a high level of job performance.
Demonstrates exceptional communications skills, both verbally and written in dealing with referral sources, residents, family members and co-workers. Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, team member handbook and census.
Previous customer service and/or receptionist experience preferred
Use of computers, calculators, copy machines, postage machines, etc.
Be friendly, courteous, patient, understanding, and work well with people, including team members, residents, families, meet deadlines, organize and prioritize the workload. Must be able to stay calm and courteous despite the constant interruptions of the front desk, which is the hub of the community.
Required to receive the annual Flu vaccine, excluding religious or medical exemptions.
Ability to show sincere compassion towards older adults. Demonstrates genuine concern for the physical and emotional needs of older people and their families. Displays a team spirit in performance of daily duties. Possesses good character and displays personal integrity.
Benefits
Comprehensive medical plan that includes discounted gym memberships
Paid holidays and time off
7am-3pm Every other weekend
Ability to be paid immediately, no more waiting for paycheck Friday!!
Dental/vision/life/disability benefits
Perks and discount programs
Employee Assistance Program
401(k) Plan
10am - 6pm Every other weekend
3pm-11pm Every other weekend
Interested in returning to school? We have a tuition reimbursement benefit!
Founded with a vision to redefine senior living, the company specializes in creating personalized, community-focused spaces.
The company develops and manages senior living communities that prioritize comfort, care, and an engaging environment for residents.
Communities designed to offer a range of services, from independent living to more advanced care options, with a focus on quality and compassion.
A hands-on approach to developing spaces that meet seniors' needs and elevate their day-to-day experience.
Operational expertise in senior housing, including real estate and healthcare facilities.
A commitment to creating environments where seniors can thrive socially, emotionally, and physically.
Innovation in the senior living sector, offering a variety of living options tailored to diverse needs.
Culture + Values
Speak openly and honestly as a collaborative team and proactively appreciate team members for their positive contributions
Consistently strive to exceed service and safety standards and make a meaningful difference in the lives of residents, loved ones, guests, and colleagues
Continuously enhance the ways we serve the community
Be empathetic, caring, appreciative, fair, and inclusive
Environment + Sustainability
166,000_sq_ft
Space spanned by Modena Reserve Nature Park
Modena Reserve Nature Park encompasses 166,000 square feet, showcasing preservation efforts of historic buildings and sustainable design integration.
Built Modena Reserve at Kensington with latest sustainable design and construction practices targeting LEED certification
opened Modena Reserve incorporating preservation and adaptive reuse of historic buildings along with sustainable design
No publicly stated net‑zero target or carbon‑neutrality timeline found
No data on energy efficiency, waste reduction, renewable energy use, or sustainability goals publicly disclosed
Inclusion & Diversity
28 years
VP's Experience
A VP of Clinical Services with 28 years of experience emphasizes the organization's commitment to gender-inclusive leadership roles.
Leadership states they are 'proud to have fair and inclusive hiring and growth practices' and promote 'open and honest communication and creative problem solving'
Anonymous employee hotline implemented to identify organization breakdowns in real time
No gender-specific hires data, board composition, or workforce metrics publicly available
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