Technical Supervisor

Description

• To monitor and control all work undertaken within either a geographical or property type contract area undertaking pre and post inspection as required
• Foster good relationships with residents, addressing any concerns or complaints in a timely and professional manner
• Carry out Pre, work in progress and post inspection of work ensuring right first time and delivery of quality standards.
• Work with the planning team and coordinate daily work schedules and activities to ensure timely completion of works.
• Collaborate with the management team to develop maintenance strategies, budgets and schedules relevant to workstream as required.
• To control the costs of such items as people hours, equipment, vehicles, stock and tools, thus minimising wastage and avoidable expenditure
• To mentor Operatives and Trainees ensuring all Health & Safety guidelines are met.
• Management of Operatives and Subcontractors to maximise contract performance against KPI’s, minimise default notices and penalties and to ensure high levels of customer service
• Manage and supervise a team of tradespeople including plumbers, carpenters, wet trades and other maintenance staff
• Conduct one to ones identifying and implementing any training and development needs
• Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost
• Ensure that all workloads, operative performance and costs are managed. Monitor performance of all Operatives and subcontractors and take appropriate action in cases of under performance
• To manage the use of Operatives and Subcontractors, ensuring that they comply with Company standards of work performance, customer service and Health & safety procedures.
• Post holder will be required to participate in out of hours rota for repairs and maintenance services on a regular basis.
• Ensure that all Health and Safety requirements are followed, conducting risk assessments as necessary.
• Monitor performance against contract/workstream specific requirements and produce performance reports
• To monitor progress and completion of works from the Operatives and Subcontractors within the requirements of the group policies and procedures.
• Provide technical guidance and support to tradespeople, planning and customer services teams.

Requirements

• Leadership and people management skills.
• Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• Strong understanding of health and safety regulations
• Attention to detail and a commitment to high quality work.
• Strong negotiation skills for managing contractors and resources.
• Ability to solve problems effectively and efficiently
• Trade qualification in a relevant field and experience in working within relevant workstream (e.g Trades -plumbing, carpentry. Work stream – responsive repairs, Damp & Mould, Voids, Planned & Complex Repairs)
• Knowledge of building construction and maintenance,
• Proven experience in supervising a direct labour force, coordinating repairs and maintenance in a social housing or property management environment.
• Ability to work under pressure and meet deadlines while maintaining high standards of quality and compliance.
• Health and safety certification (e.g., NEBOSH, IOSH)
• Strong communication and interpersonal skills, with the ability to liaise effectively with internal teams, contractors, and tenants.
• Willingness to participate in ongoing training and professional development
• Full Driving licence
• Experience working with contractors and managing performance against SLAs.

Benefits

• 28 days holidays plus bank holidays
• Competitive pay & generous pension
• Investment in your learning, personal development and technology
• Flexible working options available

Training + Development

Interview process

Visa Sponsorship

Security clearance