Leasing Consultant

Description

• Answers telephones and provides leasing information, schedules appointments for tours, take maintenance requests, assists residents with needs, etc.
• Reviews and explain information to the resident (i.e., gate cards, gate codes, lease, community policies and move-in inventory).
• Cover leasing office on weekend shifts as needed.
• Prepares move-in packet upon approval of the application.
• Completes outreach marketing and weekly market survey as directed by Property Manager.
• Assist in keeping the office neat and clean.
• Assist in follow-up on work orders.
• Greets prospects, determine their needs, show models and vacant apartments, collect application and holding deposit, explain and review applications, and prepare and explain leases. It is required to ask all prospects to complete and application and leave a deposit.
• Walks with a resident upon move-in to complete the move-in inventory sheet and ensure signature prior to keys being released.
• Maintain consistent effort to increase resident retention, which includes but is not limited to assisting, coordinating and participating in resident events.

Requirements

• Proficient in computer software including, but not limited to, Microsoft Office (Excel, Word and Outlook).
• Previous experience with marketing, sales, and customer service.
• High School Diploma and one to two years related experience and/or training in residential services, customer service, or sales or equivalent combination of education and experience.
• Experience with Bluemoon, Yieldstart preferred, and Onsite or Yardi (CRM, Voyager, P2P) required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance