Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Schedule and allocate repair work, coordinate operatives and ensure timely, quality service.
1 days ago
$30,000
Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Brentwood, England, United Kingdom | Chiswick, England, United Kingdom | Eastbourne, England, United Kingdom | Gillingham, England, United Kingdom | Thurrock, England, United Kingdom
Field
Company Size
5,500 Employees
Service Specialisms
Construction services
Property Maintenance
Housing Management
Social Care
Design
Engineering
Technical Services
Facilities Management
Sector Specialisms
Housing Management
Building Repairs and Maintenance
Housing with Care
Energy Efficiency Solutions
Public Sector Building
Affordable Homes
Personal Care Services
Homelessness Solutions
Role
Description
resource scheduling
job monitoring
pda management
stakeholder communication
performance reporting
emergency prioritisation
The Task Team (Central) supports contracts across Mears, mobilising staff to assist understaffed sites in Birmingham, Coventry, Derby, Leicester, Nottingham, Stoke‑on‑Trent and surrounding areas. The new branch will consist of 12 operatives, one planner and one supervisor, providing day‑to‑day, response, voids and planned repairs while occasionally travelling to other contracts.
- Schedule operatives to maximise resource use and meet repair deadlines.
- Monitor and update daily repair jobs, appointments and overdue tasks.
- Ensure operatives correctly use PDAs and input schedule of rates in IT systems.
- Communicate professionally with residents, operatives and stakeholders.
- Collaborate with administrators, supervisors and contractors for seamless service.
- Provide cover for other planners and attend meetings or training as needed.
- Adhere to company policies and Health & Safety regulations.
- Assist with reporting and performance monitoring to meet KPIs.
- Prioritise emergency and urgent jobs to minimise resident disruption.
- Maintain accurate records and documentation for audits and compliance.
- Suggest improvements to streamline planning and scheduling processes.
- Deliver general administrative support to the repairs team when required.
Requirements
planning
gcse
it proficient
scheduling software
customer focus
ict tool
Mears is committed to a diverse and inclusive workplace, offering equal opportunities, disability confidence, and support for veterans. All candidates must have the right to work in the UK and will undergo background, identity and security checks before starting.
- Relevant experience in a similar planning or scheduling role.
- GCSE (or equivalent) in English and Maths.
- Ability to thrive in a fast‑paced, pressure‑filled environment.
- Strong IT proficiency with job management and scheduling software.
- Excellent time‑management, organisational and communication skills.
- Customer‑first attitude and capacity to handle challenging situations.
- Knowledge of repairs and maintenance processes.
- Experience planning multi‑trade repairs using an ICT appointing tool.
Benefits
- £30,000 annual salary (up to) and 25 days holiday plus bank holidays.
- Leading pension scheme.
- Annual Mears Fun Day and paid volunteering leave.
- Staff discounts through Mears Rewards (groceries, holidays, eye tests, etc.).
- Share‑save scheme and other employee perks.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
- mears does not offer visa sponsorship; candidates must have uk work entitlement.
Security clearance
- roles require relevant background, identity & security checks before employment.
Company
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
- Rapid growth through acquisitions and organic expansion.
- Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
- Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
- Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
- Strategic acquisitions have shaped its full-service housing platform.
Culture + Values
- Customer First – We put our customers at the heart of everything we do.
- Make a Difference – We work with passion and drive to make a real difference.
- Be Accountable – We take ownership and are responsible for our actions.
- Teamwork – We believe in the power of collaboration and working together.
- Integrity – We act with honesty and transparency in everything we do.
Environment + Sustainability
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
- Sustainable construction practices and solutions.
- Investment in low-carbon technologies and renewable energy sources.
- Reducing waste to landfill through effective recycling programs.
- Partnerships with suppliers to improve sustainability across the supply chain.
Inclusion & Diversity
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
- Continuous monitoring and reporting on gender diversity.
- Annual training on unconscious bias and inclusive leadership.
- Support for gender pay gap reporting and reduction initiatives.
- Encouraging flexible working to support diverse teams.