Sales Consultant

• Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.
• Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.
• Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone’s offerings.
• Engage in a role where no two days are the same, from managing off-plan sales to nurturing relationships.
• Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.
• Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.
• Community Engagement: Foster relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.

This is more than a sales role. We are looking for someone who thrives on creating exceptional customer experiences and is driven not only by targets but also by the satisfaction of helping people find their perfect home in later life. Your ability to connect with people, understand their needs, and guide them through a major life decision with care and confidence will be at the heart of your success.

A proactive approach, the ability to build meaningful relationships, and a keen eye for detail will set you apart. While previous experience in housebuilding or estate agency is an advantage, it is not essential. Our comprehensive training programme will equip you with everything you need to succeed - what truly matters is your passion, dependability, and drive to deliver outstanding results.

To excel in this role, you will need a strong commercial mindset and a clear, proactive approach to managing and driving your own pipeline. Your ability to balance customer needs with business goals will be key to delivering real impact. You will be a confident individual with a proven track record in a customer-focused, target-driven environment and will need exceptional communication skills, genuine empathy, and the determination to see every opportunity through to a successful outcome.

• Excellent communication, negotiation, and objection handling skills.
• Strong commercial acumen, organisational skills, and proficiency in tools like Salesforce and Microsoft Office.
• Tuesday to Saturday work pattern (Sunday and Mondays off)
• Experience in a customer-centric sales environment, with a proven track record in a target-driven setting.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

• Company Pension Scheme
• Competitive Salary and lucrative Commission Scheme
• Life Assurance
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Professional Subscriptions paid for
• 24 days holiday (rising to 28) plus Bank Holidays (in lieu)
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Innovate and grow with us through continuous professional development and learning opportunities.
• Company Car