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Concierge
Faena
Assist guests with inquiries, reservations, and recommendations to enhance their stay.
6d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Bronx, NY
Onsite
Company Size
1,000 Employees
Service Specialisms
Real estate development
Hotel operations
Spa and wellness
Cultural programming
Event management
Restaurant operations
Theater and live entertainment
Sector Specialisms
Hospitality
Luxury Hotels
Real Estate Development
Urban Design
Architecture
Culinary Concepts
Experiential Retail
Healing and Wellness
Role
What you would be doing
guest service
lobby management
reservations
guest assistance
recommendations
information desk
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a neat and organized concierge desk and lobby area
- Provide recommendations for dining, shopping, and entertainment options
- Handle guest inquiries and resolve any issues or concerns promptly and professionally
- Greet guests upon arrival and provide them with information about the hotel's amenities and services
- Assist guests with restaurant reservations, transportation arrangements, and local attractions
What you bring
outlook
excel
word
english
teamwork
positive
- You can maintain a positive and friendly demeanor toward the residents and your co-workers.
- You possess the ability to make independent decisions when circumstances warrant such action.
- You need to be able to communicate clearly and effectively in English.
- Three (3) months of related experience is preferred.
- You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
- You have the ability to work as a part of a team and handle multiple tasks efficiently.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to blend art, design, and luxury into every experience.
- A pioneer in transforming urban spaces through its iconic hotels, residences, and cultural institutions.
- The company has developed some of the most luxurious and artistic resorts worldwide.
- Known for its high-end properties, including hotels, residences, and commercial spaces.
- Specializes in creating immersive environments where architecture meets culture and luxury.
- Projects span across major global cities, focusing on luxury, art, and hospitality design.
- They consistently collaborate with renowned architects, artists, and designers.
- Recognized for its cutting-edge architectural designs and commitment to delivering exceptional experiences.
- Hosts Earth Day and World Ocean Day public events including beach cleanups, open-water swim challenges and educational programming on water quality and marine ecosystems.
- Offers farm-to-table dining at Campo with locally sourced ingredients and use of sustainable Zero Acre sugarcane oil.
- Faena House residential building features energy-efficient lighting/appliances, advanced climate control systems, water-saving fixtures and irrigation, passive cooling through native landscaping and natural ventilation.
- Faena House uses recycled and locally sourced construction materials and maximizes natural light to reduce artificial lighting.
- Passive architectural design in Miami reduces need for mechanical cooling and irrigation.
- No publicly stated net-zero target date on official channels.
- No publicly available DEI strategy or gender statistics on official website or LinkedIn.
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