Accounts Receivable Associate

Description

• Balance portfolio performance with supporting occasional projects and Adhoc reporting requests
• Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication
• Accountable for improving AR performance though concise AR Aging metrics
• Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organization and AR Management for support.
• Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team

Requirements

• Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes
• Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing
• Strong focus and attention to detail
• Experience with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V-lookups)
• Accounts Receivable Collections experience
• Evidence of strong academic performance in college
• 0-6 months of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
• Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame
• Excellent oral and written communication skills required
• A track record of commitment to prior employers
• Proven ability to actively resolve customer inquiries in a timely manager and high degree of customer service
• Bachelor's degree required from an accredited, not-for-profit, in-person college/university

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• 401(K) retirement plan with matching contributions
• Virtual and in person mental health counseling services for individuals and family
• Employee stock purchase plan
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
• Commuter and parking benefits
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
• Tuition reimbursement
• Paid time off

Training + Development

Interview process

Visa Sponsorship

Security clearance