Program Operations Analyst (Data Analyst)

Description

• Manage incoming requests, program updates, and ad-hoc transactional tasks as necessary
• Prepare and deliver complex analyses and conclusions to members of the operations organization
• Support project finance models for portfolio financial performance and conversations with customer account manager
• Assist in developing and tracking KPI performance metrics for Stem’s energy storage systems participating in various programs/markets and communicating to internal and external stakeholders
• Draft, document, implement, and improve scalable processes across functional teams to manage the customer enrollment, portfolio performance validation, and financial settlement and billing for utility programs
• Execute tools (in Python, Excel or SQL, as appropriate) to automate or simplify manual processes and procedures and reduce overall operational errors
• Support operational initiatives as needed and identify and execute opportunities to increase the level of automation of current processes
• Identify and communicate risks in operations and processes; and assist in developing and adopting mitigation strategies
• Assist with monthly and quarterly financial activities: organize all relevant data, create billing statements, as well as monitor and verify utility and vendor payments
• Perform quality control measures on tariff and timeseries data, and generate performance analyses reports for energy storage assets
• Manage program operational deliverables and deadlines and ensure the successful and on time submission of required materials for Stem’s Grid and Demand Response programs

Requirements

• Excellent oral and written communication skills
• Ability to multi-task with willingness to take on wide variety of tasks, both exciting and sometimes routine
• 3-5 years of technical experience with advanced Excel modeling and programming or use of analytic tools like Python and R
• Understanding and demonstrated interest in time-series data, electrical utilities, utility tariffs, and renewable energy is a major advantage
• Ability to learn quickly and produce quality work under tight deadlines
• Ability to create clear process documentation and execute operational runbooks and standard operating procedures
• Self-motivated, detail-oriented personality, demanding high quality performance from self and colleagues
• Ability to track and summarize project and operations status
• Experience in PV renewables, battery storage including demand-response participation or wholesale electricity market participation is preferred
• Strong quantitative analytic skills and financial modeling skills with demonstrated proficiency with technical concepts
• A Bachelor’s degree in a technical, quantitative or business discipline preferred
• Prior experience working with large sets of data and data analysis using Python, SQL, Salesforce.com, JIRA, Tableau and reporting tools a plus
• Project planning experience with ability to plan, prioritize, and execute on multiple projects simultaneously

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance