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Group Manager - CES Operations
Origin Energy
Lead operations, transformation, and delivery for large-scale energy customers.
3d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Melbourne, Victoria, Australia
Hybrid
Company Size
5,000 Employees
Service Specialisms
Energy Retailing
Electricity Generation
Natural Gas Supply
Renewable Energy
Solar Energy Solutions
Energy Management Services
Energy Storage
Electric Vehicle Charging Solutions
Sector Specialisms
Energy
Electricity Generation
Natural Gas Production
Liquefied Petroleum Gas (LPG)
Solar
Renewable Generation Capacity
Energy Retailing
Wholesale Energy
Role
What you would be doing
compliance
data quality
product implementation
process optimization
billing
metering
- Ensure regulatory compliance and data quality across core systems and processes, reducing risk and driving consistency.
- Help shap the future for our large-scale residential and commercial energy customers
- Partner with internal teams to implement and operationalise new electrified energy products and digital solutions.
- Lead CES business operations, covering systems, suppliers, customer case management, accounts/payments, and process optimisation.
- Lead operational performance, transformation, and delivery
- Lead business transformation initiatives that enhance efficiency, customer outcomes, and revenue performance.
- Deliver operational excellence and improve key performance metrics across billing, metering, data integrity, and customer experience.
- Build and empower a high-performing team culture grounded in collaboration, accountability, and continuous improvement.
What you bring
stakeholder management
transformation
commercial acumen
leadership
compliance
data management
- Excellent communication and stakeholder management skills across technical and commercial teams.
- A track record of leading transformation, improving systems, and embedding process efficiency.
- Strong commercial acumen and experience managing budgets or P&L responsibility.
- Proven leadership experience in large-scale operational environments, ideally within energy, utilities, or related sectors.
- Deep understanding of compliance, data management, and operational risk frameworks.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- police checks, auscheck, medical assessment and/or drug and alcohol testing may be required.
- checks may be conducted as part of recruitment and during employment.
Company
Overview
170 Years
Years in the Australian Energy Sector
Origin Energy has been a leader in Australia's energy sector for over 170 years.
- It plays a key role in powering homes and businesses across the country, providing both traditional energy and renewable sources.
- The company operates in electricity and gas retailing, energy generation, and the development of large-scale renewable projects.
- With an eye on the future, Origin is heavily investing in renewable energy technologies like solar and wind.
- Notable projects include large-scale solar farms and wind energy ventures that contribute significantly to Australia's energy transition.
- Origin Energy also specializes in gas exploration and production, ensuring energy security for the nation.
- The company's history includes major milestones such as the establishment of its integrated business model to meet growing demand for cleaner energy.
- Origin's innovative approach is reflected in its pioneering efforts to combine energy retailing with a move toward sustainable, low-carbon energy solutions.
- People‑first
- Progressive
- Supportive
- Mission‑driven: purpose to “get energy right for our customers, communities and planet”
50% Scope1&2
Emission Reduction Target
The company aims to halve Scope 1 and 2 emissions by 2032 compared to FY2017 baseline.
25% Scope3
Emission Reduction Target
Aims to reduce Scope 3 emissions by 25% from FY2017 baseline by 2032.
40% Emissions Intensity
Reduction Target
Targeting a 40% reduction in Scope 1, 2 & 3 equity emissions intensity by 2030 versus FY2019 baseline.
708kW Solar System
Solar Installation
Installed a 708 kW solar system at Dreamworld, reducing annual power usage and emissions by ~21%.
- Exit coal-fired generation by 2032 (first being Eraring Power Station)
- FY2021 performance: Scope 1 & 2 emissions down 10% vs base year; Scope 3 down 19%
- Renewables & storage account for ~20% of owned/contracted generation capacity
- Installed >1.8 million small-scale solar systems; deployed large-scale solar, wind and battery farms
- Implemented virtual power plants, green power plans, carbon-offset add-ons and Spike demand-response programs
- Assisted business customers via Origin Zero to install e.g. a 708 kW solar system at Dreamworld, cutting ~21% of its annual power usage and emissions
- Targets for gender equality and working-parent support policies
- Stretch Reconciliation Action Plan and Indigenous Employee Network
- Pride@Origin committee and gender-affirming support program with manager guidance tools
- Acknowledged as Employer of Choice for Gender Equality by WGEA
- Digital learning rollout providing awareness across diverse genders, sexes and sexualities
- Public support for employees affirming gender socially, legally and medically
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