Safety Security Officer

Description

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face‑to‑face relief with mandated overtime. The position reports to the Shift Supervisor and Security Manager.

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards, providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps workplaces free of serious recognized hazards.

• Perform daily inspections of all clients’ rooms
• Escort clients to appointments as needed
• Interact with and monitor clients' behavior, providing excellent customer service and encouraging compliance with facility policies
• Control access at the main entrance by screening clients and visitors with a magnetometer or x‑ray machine
• Perform crisis intervention to de‑escalate potential crises and document interventions
• Make hourly rounds throughout the entire facility, including hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces
• Respond to incidents
• Assist with client intakes
• Perform daily pack‑ups and log client property belonging to AWOL clients
• Store and remove client property once the mandated storage time has expired
• Maintain a clean and organized storage area
• Complete logs, incident reports, and all required documentation
• Make calls to police, fire department, and other first responders as directed
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance and fire alarm systems
• Handle fire incidents, evacuate the building when necessary, and follow fire procedures
• Ensure the safety and security of all assigned equipment

Requirements

A high school diploma or GED is required, along with prior security experience. Candidates must hold a NYS Security Guard License and a current 8‑hour annual certificate; a Fire Guard License for shelters is preferred. Excellent written and verbal communication skills are necessary, and certification in Nonviolent Crisis Intervention is preferred. Flexible availability for shifts, weekends, and overtime is required.

Benefits

• Mandated overtime

Training + Development

Interview process

Visa Sponsorship

Security clearance