Facilities Manager

Description

• Promote a strong safety culture throughout the portfolio and monitor the compliance of safe work practices and use of PPE in the field. Ensure site-specific emergency preparedness plans are in place and available for all sites.
• Lead Maintenance Supervisors and Technicians through mentoring, training, and support by influencing change management, developing our maintenance team members, and fostering a strong resident focus. Coordinate trainings to enhance technical trade and business skills for accountability to Related Affordable Operating Policies through positive employee engagement.
• You will be responsible for overseeing building operations and maintenance for a portfolio of residential properties primarily located in the New York Metropolitan Area .
• Assist Maintenance Supervisors in developing Scopes of Work, solicitation of bids, and coordinating contracts for vendor services and capital projects. Create competitive bid packages and make recommendation on project placement.
• Manage and participate in REAC inspection preparation including working with regional REAC manager, coordinating staff and vendor resources, and completing work side by side with site staff.
• Participate in talent management functions of maintenance team members by interviewing, onboarding and training service managers, recommending professional advancement, and disciplinary actions.
• Work in partnership with Related Construction on property rehabs including rehab scope review, project coordination with site staff, quality assurance of work performed, punch list oversite, and development handoff.
• Complete annual apartment inspections using mobile facilities application to NSPIRE standards and assist the Community Manager in developing a plan to complete inspection work orders.
• Oversee Maintenance Operations to Related Affordable Standards including a preventive maintenance program, service order completion, unit turns, curb appeal, annual apartment inspections, safety inspections, and maintenance shop compliance. Be a strong advocate for safety and environmental compliance for our team members and residents. Conduct regular property visits to provide guidance and technical support to the Maintenance Supervisor and Community Manager.

Requirements

• Bilingual Spanish is a plus.
• 24/7 availability to provide after-hours guidance and technical assistance to site staff via telephone. Respond to after-hours catastrophes when needed and travel to properties on short notice to respond to these situations. Coordinate emergency response teams for natural disasters or catastrophic loss events.
• Affordable housing experience preferred.
• Ability and willingness to travel overnight, ranging from 25% to 35% based on location of geographically disbursed properties for on-site support, training, and meetings as needed. Additional overnight travel may be required based on operational needs.
• 5+ years or more of progressive responsibility in facilities management with 5+ years of multifamily experience or comparable in regional management required.
• Ability to lift and move up to 50 lbs.
• Strong leadership presence and proven track record in employee development of a team.
• Proficiency in Microsoft Word and Excel.
• Strong skills in HVAC, plumbing, carpentry, painting, and electrical/appliance repairs.
• Prior experience in and knowledge of affordable housing and applicable knowledge of HUD-REAC inspections is required.
• Willingness to embrace feedback and continuously improve.
• Personal standards of appearance and dress compatible with the Company’s standards.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
• High school diploma or equivalent; certification (i.e. CAMT, OSHA, HVAC, CPO, etc.) in a related trade preferred.
• Reliable and committed to doing the right thing at all times.
• Strong belief in the value of teamwork and collaboration.
• Availability to work outside of standard business hours, as required to meet operational needs and project deadlines.

Benefits

• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs
• Mental health resources, such as counseling, are available to our team members
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
• Lots of paid time off (19+ days!) – we value your life outside of work.

Training + Development

Interview process

Visa Sponsorship

Security clearance