Develops and manages bespoke luxury second‑homes and homestays in scenic non‑urban locations.
Stay informed about current club events, promotions, and any changes in
member inquiries, and managing administrative tasks.
o Handle any immediate issues or emergencies with composure and efficiency.
o Greet members and guests warmly as they enter the club, ensuring a positive
o Perform administrative tasks such as scheduling appointments, managing
o Answer phone calls, respond to inquiries, and redirect calls to appropriate
o Maintain organized and up-to-date records, including member information and
o Assist members with requests, concerns, and issues, maintaining a courteous
o Collaborate with other staff members to ensure accurate and up-to-date
o Manage the reception area efficiently, handling all front desk operations with
o Monitor and manage member check-ins and check-outs, ensuring a smooth
o Balance multiple responsibilities, including answering calls, addressing
o Provide accurate information about club rules, policies, and upcoming events
member records, and handling correspondence.
o Ensure that all member interactions are handled with discretion and respect for
o Strong verbal and written communication skills.
● Education: High school diploma or equivalent required; additional qualifications in
● Experience: Previous experience in a receptionist or front desk role, preferably
o Proficient in administrative tasks and familiar with office equipment and
o Proven multitasking abilities and the capacity to remain calm and organized
o Excellent presentation and grooming, with a professional and approachable
o Communicate clearly and professionally in English, both verbally and in
o Ability to work effectively as part of a team and independently.
With significant growth planned over the coming years, Isprava offers an exciting opportunity for entrepreneurial professionals who thrive in a flat, agile, and fast-paced work environment.