IT Support Specialist at The Nuclear Company in Columbia, SC | USD59,000-67,000 | Kablio

The Nuclear Company

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IT Support Specialist

The Nuclear Company

A global leader in nuclear solutions, delivering engineering, construction, and operational services.

Provide end‑user IT support, troubleshoot hardware/software/network issues, and maintain systems.

9 days ago ago

$59,000 - $67,000

Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)

Full Time

Columbia, SC

Office Full-Time

Company Size

2,500 Employees

Service Specialisms

Nuclear deployment platform

Engineering

Procurement

Construction

Project management

Coalition building

Sector Specialisms

Energy

Nuclear

Role

Description

user support

account management

device installation

troubleshooting

patch management

knowledge base

Respond to user inquiries via phone, email or ticketing system.
Mange user accounts, permissions, and access in Active Directory or similar systems.
Assist with onboarding and setup of new employees' IT equipment.
Perform routine system updates, patches, and security checks.
Document issues and solutions in the knowledge base for future reference.
Install, configure, and maintain desktops, laptops and peripheral devices.
Diagnose and resolve hardware, software, and network problems.

Requirements

active directory

servicenow

tcp/ip

microsoft 365

problem solving

cybersecurity

Experience with Active Directory for user account management and group policies.
Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk).
Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration.
Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools).
Proficiency in troubleshooting hardware, software, and network issues across Windows and macOS environments.
Excellent problem-solving skills and ability to document technical solutions clearly.
Knowledge of basic cybersecurity practices, including endpoint protection and patch management.

Benefits

Medical, dental, vision plans
401k with company match
Competitive compensation packages
Generous vacation policy, plus holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a mission to transform the nuclear industry, providing cutting-edge solutions in engineering and operations.
Specializes in delivering turnkey services, from early-stage engineering to full-scale nuclear facility construction and operations.
Has a diverse portfolio of projects ranging from nuclear power plants to critical infrastructure in the energy sector.
A trusted partner for governments and private enterprises, known for its ability to handle complex, high-risk projects.
Utilizes advanced technologies and industry-leading expertise to maintain the highest standards of safety and efficiency.
The company focuses on sustainable nuclear energy solutions that meet global energy demands while minimizing environmental impact.
Recognized for its deep technical expertise in the nuclear sector and its successful delivery of major energy projects worldwide.
With a robust global presence, the company continues to expand its footprint, contributing to the future of clean energy.

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Reddit discussion: What does The Nuclear Company do?