Market Director

Description

The Education Market Director serves as a critical operations leader responsible for supporting the overall performance, coordination, and growth of a designated market. Reporting to the Market Leader, this role ensures the efficient and high-quality execution of work across teams while also contributing to strategic initiatives, client relationship management, and staff development. The Market Director plays a hands‑on role in day‑to‑day operations, including oversight of project execution, resource management, financial metrics, and market‑specific initiatives that align with organizational priorities.

• Support the Market Leader in executing strategic and operational initiatives across the assigned market.
• Oversee daily market operations, ensuring projects are delivered on time, on budget, and to scope and quality expectations.
• Lead resource planning and workforce management, matching talent to market and client needs.
• Manage and monitor key financial metrics, including revenue forecasts, backlog, utilization, and project profitability.
• Support business development through proposal preparation, pursuit strategy, and client relationship management.
• Collaborate with project managers to monitor performance and ensure compliance with contractual and regulatory obligations.
• Partner with HR and market leadership to support employee development, career planning, and performance management.
• Drive operational consistency and continuous improvement by implementing best practices and optimizing processes.
• Act as a culture ambassador, promoting an inclusive, collaborative, and performance‑oriented environment.
• Contribute to annual planning and budgeting, identifying growth opportunities, efficiencies, and risk mitigation.
• Serve as liaison between project teams and executive leadership, escalating issues and communicating market needs.
• Oversee compliance with health, safety, and quality assurance standards.
• Represent the market in internal forums, town halls, and leadership meetings as a proxy for the VP.
• Work collaboratively with clients and colleagues across functions, fostering a positive and inclusive environment.
• Maintain comprehensive understanding of market‑specific trends, client expectations, and competitive positioning.
• Apply financial acumen, including forecasting, cash flow, accounts receivable, and project financial tracking.
• Translate strategic goals into actionable operational plans.
• Analyze data to identify market trends, risks, and opportunities.
• Influence cross‑functional teams and drive alignment without direct authority.
• Balance long‑term planning with short‑term execution needs.

Requirements

• Adapt to changing business needs and priorities, demonstrating flexibility and responsiveness.
• Know project management processes, including scope, schedule, and budget control.
• Familiar with A/E/C industry regulations, contracting methods, and delivery models.
• Aware of workforce planning, resource utilization, and financial performance metrics.
• Understand organizational development practices such as performance reviews and succession planning.
• Demonstrate strong organizational and planning skills with ability to manage multiple priorities.
• Exhibit excellent verbal and written communication skills to build relationships across functions and levels.
• Skilled in conflict resolution, team building, and motivating staff toward high performance.
• Proficient with project and financial management tools (e.g., Deltek, ERP systems, CRM platforms).
• Navigate complex situations with a solution‑oriented, people‑first mindset.
• Bachelor’s degree in Architecture required.
• Minimum of 10 years progressive experience in operations, project management, or market leadership in the A/E/C industry.
• Demonstrated experience managing teams, budgets, and project portfolios.
• Master’s degree or advanced certification in operations, management, or related field preferred.
• Architectural License preferred.
• Experience managing multidisciplinary or remote teams preferred.
• Prior profit center or market P&L responsibility experience preferred.
• Ability to remain seated for extended periods while working at a computer or attending meetings.
• Frequent use of standard office equipment, including computers, keyboards, telephones, and printers.
• Occasional light physical activity such as walking, standing, or carrying materials up to 25 lbs.
• Ability to communicate clearly and effectively in person, over the phone, and in writing.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance