Helpdesk Consultant/Network Technician at Facilities Maintenance Management, Llc. (Fmm) in Denham Springs, LA | Kablio

Role

Description

desktop support

network diagnostics

server support

network infrastructure

camera systems

low-voltage wiring

Provide desktop and end-user support for Windows and macOS environments
Perform network diagnostics and resolve connectivity issues
Document configurations, changes, workflows, and processes
Assist with project deployments and onsite service calls
Install and configure IP-based camera systems and NVRs
Handle low-voltage wiring, including network cabling and terminations
Deploy, troubleshoot, and support Windows and Linux servers
Install, configure, and maintain network infrastructure (switches, firewalls, access points, etc.)

Requirements

comptia

network+

desktop support

active directory

vmware

firewall

Ability to lift equipment and work in attic/closet environments as needed
Valid driver’s license and reliable transportation
5+ years of hands-on experience in a similar IT role
Certifications such as CompTIA Network+, Security+, or similar
Strong desktop support skills (Windows 10/11, Office 365, printers, peripherals)
Strong problem-solving skills and attention to detail
Proficiency in network cabling and terminations (Cat5e/6/6A)
Familiarity with backup systems, cloud services, and RMM tools
Solid understanding of networking (VLANs, routing, switching, VPNs)
Experience with IP security camera systems
Previous MSP experience
Experience with server hardware, Active Directory, and virtualization (VMware/Hyper-V)
Firewall configuration experience (Fortinet, SonicWall, Cisco, etc.)

Benefits

Company provided health club membership
Optional benefits: Dental, Vision, Accident, Critical Illness, Short Term Disability, and Life Insurance.
Dental insurance
Health Insurance – TechPossible will pay 50% of the employee’s premium
Health insurance
Paid Time Off
Travel reimbursement
Access to Employee Assistance Program
Supportive, team-oriented work environment
Paid time off
401k Contribution – TechPossible will match employee contribution up to 3%
Paid Holidays
Opportunity for advancement
Opportunities for professional development and certification support
401(k) matching

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

An organization dedicated to providing comprehensive facilities maintenance and management services, emphasizing precision and reliability.
Specializing in a wide range of services, the company handles projects in both commercial and residential sectors.
With an extensive portfolio, the organization supports clients in maintaining optimal operations through preventative and corrective maintenance.
Focused on customer satisfaction, the company delivers high-quality services ensuring operational continuity and safety.
Notable for quick response times and the ability to handle complex, high-stakes projects across diverse environments.

Culture + Values

Customer Oriented: We care and we believe in satisfying the needs of our clients, by providing customized service to our clients.
Trustworthy & Reliable Team: We believe in being reliable and dependable all the time. Our clients can count on us anytime.
Excellence & Expertise: We believe in providing the best technical know‑how and solutions to our clients by providing best‑in‑class service. We strive to give the best.
Safety & Environment: We believe in promoting a culture of health and safety through a safe environment.
Innovative Solutions: We believe in continuously learning, developing and improving, as well as bringing our clients innovative solutions.

Environment + Sustainability

First FM company in Qatar to provide electric cars to employees.
Actively promote waste recycling and collection in collaboration with local organisations.
Sponsor campaigns for sustainable urban growth aligned with Qatar National Vision 2030.
Committed to environmental protection as a key pillar of Qatar National Vision 2030.

Inclusion & Diversity

4,600 individuals

Global Team Diversity

The team is composed of individuals from a wide range of backgrounds, reflecting a commitment to diversity and inclusion.

30 nationalities

Cultural Representation

The team includes members from over 30 different nationalities, showcasing global diversity.

Equal opportunity employer—applicants considered without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Articles

About Us

Careers

Contact

Role

Description

desktop support

network diagnostics

server support

network infrastructure

camera systems

low-voltage wiring

Provide desktop and end-user support for Windows and macOS environments
Perform network diagnostics and resolve connectivity issues
Document configurations, changes, workflows, and processes
Assist with project deployments and onsite service calls
Install and configure IP-based camera systems and NVRs
Handle low-voltage wiring, including network cabling and terminations
Deploy, troubleshoot, and support Windows and Linux servers
Install, configure, and maintain network infrastructure (switches, firewalls, access points, etc.)

Requirements

comptia

network+

desktop support

active directory

vmware

firewall

Ability to lift equipment and work in attic/closet environments as needed
Valid driver’s license and reliable transportation
5+ years of hands-on experience in a similar IT role
Certifications such as CompTIA Network+, Security+, or similar
Strong desktop support skills (Windows 10/11, Office 365, printers, peripherals)
Strong problem-solving skills and attention to detail
Proficiency in network cabling and terminations (Cat5e/6/6A)
Familiarity with backup systems, cloud services, and RMM tools
Solid understanding of networking (VLANs, routing, switching, VPNs)
Experience with IP security camera systems
Previous MSP experience
Experience with server hardware, Active Directory, and virtualization (VMware/Hyper-V)
Firewall configuration experience (Fortinet, SonicWall, Cisco, etc.)

Benefits

Company provided health club membership
Optional benefits: Dental, Vision, Accident, Critical Illness, Short Term Disability, and Life Insurance.
Dental insurance
Health Insurance – TechPossible will pay 50% of the employee’s premium
Health insurance
Paid Time Off
Travel reimbursement
Access to Employee Assistance Program
Supportive, team-oriented work environment
Paid time off
401k Contribution – TechPossible will match employee contribution up to 3%
Paid Holidays
Opportunity for advancement
Opportunities for professional development and certification support
401(k) matching

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

An organization dedicated to providing comprehensive facilities maintenance and management services, emphasizing precision and reliability.
Specializing in a wide range of services, the company handles projects in both commercial and residential sectors.
With an extensive portfolio, the organization supports clients in maintaining optimal operations through preventative and corrective maintenance.
Focused on customer satisfaction, the company delivers high-quality services ensuring operational continuity and safety.
Notable for quick response times and the ability to handle complex, high-stakes projects across diverse environments.

Culture + Values

Customer Oriented: We care and we believe in satisfying the needs of our clients, by providing customized service to our clients.
Trustworthy & Reliable Team: We believe in being reliable and dependable all the time. Our clients can count on us anytime.
Excellence & Expertise: We believe in providing the best technical know‑how and solutions to our clients by providing best‑in‑class service. We strive to give the best.
Safety & Environment: We believe in promoting a culture of health and safety through a safe environment.
Innovative Solutions: We believe in continuously learning, developing and improving, as well as bringing our clients innovative solutions.

Environment + Sustainability

First FM company in Qatar to provide electric cars to employees.
Actively promote waste recycling and collection in collaboration with local organisations.
Sponsor campaigns for sustainable urban growth aligned with Qatar National Vision 2030.
Committed to environmental protection as a key pillar of Qatar National Vision 2030.

Inclusion & Diversity

4,600 individuals

Global Team Diversity

The team is composed of individuals from a wide range of backgrounds, reflecting a commitment to diversity and inclusion.

30 nationalities

Cultural Representation

The team includes members from over 30 different nationalities, showcasing global diversity.

Equal opportunity employer—applicants considered without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Articles

About Us

Careers

Contact