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Regional Director, Work Place Experience
Jll
JLL provides professional services in real estate and investment management worldwide.
Lead and implement Workplace Experience Program initiatives in the Asia Pacific region, focusing on delivering workplace experience services, internal communications, and employee engagement initiatives.
Stay informed about the current strategies, policies, and procedures of client organizations through close communication and collaboration
Support sites in implementing and delivering their engagement plans
Work collaboratively with local clients to develop, communicate, deliver, and report shared goals and objectives, ensuring their dissemination across all levels
Develop a business case for program pilots, with support from site teams
Identify and include relevant initiatives in the roadmap
Engaging business resource groups and communities, with support from the Communications Team
Reporting on progress, sharing innovation and best practices, and celebrating successes
Utilize the data suite to analyse and report on opportunities for service enhancement, assisting the client in making informed decisions regarding cost versus quality
Promoting Workplace Experience initiatives to business leadership and identifying key areas of support for business units
Provide intelligence on what engagement channels work for your regions and share lessons learnt, thereby acting as the ‘local flavour’ of the global programs
Work in conjunction with the Regional Account Director to establish a robust governance framework, including conducting annual, quarterly, and monthly governance meetings
Foster strong relationships with clients, key stakeholders, and customers by facilitating regular customer forums to encourage 360-degree feedback
Support stakeholder development efforts
Identifying strategic goals, priorities, and desired outcomes aligned with the global vision
Nurturing relationships, including managing 360 feedback
Collaborate with business resource groups and communications teams to obtain necessary support for engagement initiatives
Planning, managing, and implementing site-specific Workplace Experience Program initiatives
Identifying and building relationships with business partners and client groups
Identify key themes to support program objectives
Develop an engagement strategy to enhance workplace experience and employee satisfaction.
Assist on-site teams in building out project plans to achieve desired outcomes and provide progress reports
Collaborating closely with the Global Workplace Experience team to ensure global consistency
What you bring
leadership
communication
performance
customer-centric
communications
stakeholders
The ideal candidate should demonstrate leadership and effective communication skills, prioritize performance delivery, and possess a strong focus on customer-centric workplace service solutions
Travelling to client sites across the AsPAC region (approximately 25% travel)
Understand the holistic communications roadmap and strive to bring all the workplace stakeholders on a singular communication plan
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
the company may perform background checks to verify work authorization, criminal history, and other required screenings as permitted by law.
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